Not everybody has their icons in the exact same spot they've always been "Since 2.0" and not everybody has even been playing WHM "since 2.0".
I didn't reach Level 50 on my WHM until after Heavensward (I had a long hiatus during half of 2.0->3.0). I started playing again well after Heavensward, I think perhaps a couple major patches before the end and I made this dash to get "Stormblood-Ready" earlier this year, between Dec. and the release of SB.
Anyways, it was rather chaotic and abilities got moved around on the bar rather often, especially cooldowns as I kept tweaking the formula, but I kept getting NEW cooldowns, and trying to figure out how to work them in too, etc. I haven't really been able to spend a lot of time at max level to get "settled in" until my WHM dinged 70 but a month or less ago (I arrived a little later than many due to RL work and such). And of course, with SB, we got EVEN MORE COOLDOWNS, yaaay, MORE abilities I have to shuffle around and find good spots for them that I can remember where they are. That's what I need, more abilities. Sometimes I think they give us abilities for the sake of giving us abilities so that they can then prune/change them later.
So, a lot of these abilities are either new to me, or I haven't used them a lot, or they got shuffled around as I try to find the best layout or at least one I'm fully comfortable with. Using macros to hide the ability icon would be a solution.... if it displayed the cooldown remaining. But sadly, it doesn't, and that defeats the whole purpose of me glancing down at the hotbars.
I don't know why someone brought up glancing at the keyboard; I never said that. I glance down at the hotbar to see whether or not the ability is ready (or how long until it is). This normally works with everything else, but as I said... these two abilities... ugh. I suppose I could put them on opposite ends of the bar, but that's yet more shuffling of abilities to confuse me further when I go to grab one or the other and I end up clicking the wrong button or using the wrong hotkey because that's where it used to be and is no longer.
All of these problems would be solved if they would put more variety in their icons, especially for healing spells.
But when I suggest that, everybody is quick to get on the "git gud" bandwagon and then they start making personal attacks about my skill as a player (I really don't care what anybody thinks as long as I clear the content), about how the problem lies solely with me, and about how I need to completely re-work everything I'm doing, because I'm doing it "wrong" if I ever glance down at my hotbars.
If I'm not supposed to look at, or click, hotbars... then why did SE give them to us?


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