A consern about space efficieny since stormblood is not getting enough space increase

[Damona]

A glamour log was already requested about 2 years ago at HW launch, since it could've improved the long time subs by a lot - they refused.
People asked for a 3rd retainer at HW launch to compensate for this mess, they also refused and openly admitted in the forum that you could always buy more retainers.

Its been 2 years, its all in the forums! You just need to look a few pages back and slowly realize, that they truly have no shame in taking your money while ignoring long term problems that could've made people stay permasubbed way longer.
But why would they care? As long as there are enough people who pay for extra retainers the income will outweigh the losses.

A 3rd Retainer would've been an easy solution to alot of problems, still no glamour log, but at least something.
Even after years I am still amazed how out of touch SE is with the playerbase at times.

[Solarra]

But why would they care? As long as there are enough people who pay for extra retainers the income will outweigh the losses.

I wonder if they really are making more money this way. Didn't Yoshi say that not many people paid for extra retainers? If that's the case, they aren't particularly lucrative for the company.

I said earlier in the thread that I don't buy glamour from the Mog-station because I know I'm going to have trouble finding room to store it. Y'stola's outfit, Swimwear, cute outfits from past seasonal events, there's a long list of things I'd like to own but haven't bought, simply because of the storage issue.
If that's just me then it doesn't make much difference, but if a significant number of us are making similar decisions then that's a lot of lost revenue. So, is it just me?

I don't like being cynical but if a business is doing something that they discover is losing them money, that's usually focuses attention and forces a change.