People who say Paladin's utilities are "useless" or "no big deal" have obviously never done a single challenging content in this game. And by challenging content, I don't mean going in with 20% echo and beating it.

I'm talking about V2S when you've managed to mess up the up/down stack mechanic in the later stages of the fight, everyone's got a vulnerability stack, people are on the brink of death, and your party's about to get hit with Gravitational Wave. YOU GONNA SIT HERE AND TELL ME DIVINE VEIL WON'T MAKE A DIFFERENCE?! Oh but wait, you don't just have ONE skill to help with that. You have TWO skills!

They're either idiots, or just pretending to be to try and fool people Paladins aren't all that good right now. Or maybe they just lack the capacity and awareness to actually know how to use the tools that they have available to them, and instead think only of dealing damage. They'd rather wipe and go through the whole fight again, than take a hit to their DPS to keep the fight going and potentially clear.