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  1. #981
    Player
    Sinistral's Avatar
    Join Date
    Apr 2016
    Posts
    26
    Character
    Alastor Alvein
    World
    Excalibur
    Main Class
    Paladin Lv 60
    Quote Originally Posted by gustavray View Post
    Yes it does because it specifies that I nerd a recurring sub to play. I've been playing for 3 years. Was it magic, you'd say? And idc at this point if it won't apply for Brazil. I'm in this for BR, RU players, and any other developing or 3rd world countries that should get regional pricing.
    You should really read why i posted again. You don't seem to understand that a "recurring fee" plan in the system is not the same as YOU paying month by month.
    (3)

  2. #982
    Player
    Vizu00's Avatar
    Join Date
    Jul 2017
    Posts
    22
    Character
    Likutar Solus
    World
    Behemoth
    Main Class
    Arcanist Lv 70
    Quote Originally Posted by Aramina View Post
    Yes. They do. They set the price at $12/15 US, but Steam chose to charge you an unequivalent amount for years, which has now been rectified. SE cost has not changed... your issue lies with Steam.
    The pricing on steam was chosen by SE, steam is unrelated. All prices at steam are chosen by the developer
    (3)

  3. #983
    Player
    Boreowl's Avatar
    Join Date
    Jul 2017
    Posts
    9
    Character
    Alma Descant
    World
    Coeurl
    Main Class
    Dragoon Lv 70
    @gustavray
    I understand you're upset dude, I'm also pretty down about this whole situation, but please calm down. It sounds like you're ready to point fingers at anyone crossing your path, and that's just not what we need right now.
    Also, Sinistral is correct. The recurring fee is solely about recurring subs, so the fact that you chose to pay the one time sub every month is unrelated. And the EU ToS does not apply to you because you're playing in the NA servers and using the NA services. And you're in Brazil!

    Getting angry will get you nowhere. In fact, as we just saw from Enkrateia, it might actually contribute to this thread being closed. So calm. down.
    (4)

  4. #984
    Player
    Vizu00's Avatar
    Join Date
    Jul 2017
    Posts
    22
    Character
    Likutar Solus
    World
    Behemoth
    Main Class
    Arcanist Lv 70
    Quote Originally Posted by Sinistral View Post
    You should really read why i posted again. You don't seem to understand that a "recurring fee" plan in the system is not the same as YOU paying month by month.
    Recurring subscription fee in the EU ToS doesn't make any distinction between the payment method, it is defined solely as what you pay to play, there is no difference between manual payment and automatic payment of game time written in the EU ToS.

    The NA ToS makes a difference between the manual payment and the automatic payment and don't require a 30 days notice for price changes for the manual payment
    (1)

  5. #985
    Player
    gustavray's Avatar
    Join Date
    Nov 2015
    Posts
    49
    Character
    Desk Catt
    World
    Coeurl
    Main Class
    Ninja Lv 71
    Quote Originally Posted by Sinistral View Post
    You should really read why i posted again. You don't seem to understand that a "recurring fee" plan in the system is not the same as YOU paying month by month.
    And what do you think? Even if they don't apply to Brazilian players at all, (they still do for Russians) is it right for them to not announce adjustments? Maybe on Lodestone. It was during "Mog Station maintenance" that this happened. Even after it happened, they still havent pronounced about the changes. A lot of ppl are expecting Lodestone announcements on things, and next time they try to sub they'll think why is it so expensive now? Nobody ever mentioned anything. Yet all we have is the response of a forum moderator here. This isn't even linked in the lodestation. I wouldn't have found this forum if I hadn't tried to make a purchase 2 days ago
    (0)

  6. #986
    Player
    Holygriever's Avatar
    Join Date
    Aug 2014
    Location
    Ul'dan
    Posts
    13
    Character
    Midnight Marvin
    World
    Brynhildr
    Main Class
    Warrior Lv 90
    Quote Originally Posted by Enkrateia View Post
    Greetings, everyone!

    I once again want to thank you for keeping the thread civil, which has allowed it to stay open. However, I would like to point out that some of the arguments and explanations have become cyclical, and are continuing to go over the same points. For example, equality versus equity, which has been raised several times. While I can understand the desire to bring people over to your way of viewing the situation, this has become more aggressive as the thread has progressed, and new topics and points of view are not being raised. This may be in part that most of these points of view have fully explored and explained.

    Should this aggressiveness become the tone of the discussion, the thread would need to be closed, since further discussions are not occurring. This would likely involve a locking of the thread. We have come this far into the discussion without needing to take a heavy hand at moderation, so the extreme violations that would require the Game Masters to remove the thread seems unlikely.

    Please keep this in mind when continuing to post in this thread, so it can remain open as a way to further raise concerns about this change that you may have.

    LGM Enkrateia

    Hey everyone. Please calm yourselves down a bit, some of you just missed a moderator warning us that this thread is getting a bit more inflamed than ideal. If we keep at this and the thread gets locked, that would be a step backwards for us. So please, let's take a minute to breath in, aight?

    Sorry, and thank you. Cheers~
    (7)

  7. #987
    Player
    Boreowl's Avatar
    Join Date
    Jul 2017
    Posts
    9
    Character
    Alma Descant
    World
    Coeurl
    Main Class
    Dragoon Lv 70
    Quote Originally Posted by Aramina View Post
    Yes. They do. They set the price at $12/15 US, but Steam chose to charge you an unequivalent amount for years, which has now been rectified. SE cost has not changed... your issue lies with Steam.
    Enkrateia's reply has already confirmed that our problem is not related to Steam and that it was, indeed, SE's decision. Also Steam itself does not set prices for things. The company is responsible for the prices on its products, and Steam has nothing to do with it as long as it's getting its own profits.
    The price did change. The regional prices stablished by SE itself were kept to maintain customer loyalty in countries where the currency conversion was too high for the players to follow. After all, a lower margin of profit is still better than no profit at all, or at least that's what I had been taught.
    I agree adjustments were in need, but this wasn't an adjustment. This was the removal of regional pricing without a warning or a proper explanation.
    (5)

  8. #988
    Player
    gustavray's Avatar
    Join Date
    Nov 2015
    Posts
    49
    Character
    Desk Catt
    World
    Coeurl
    Main Class
    Ninja Lv 71
    Quote Originally Posted by Boreowl View Post
    @gustavray
    snip.
    I apologise. The previous pages in this thread are rather triggering. Reading all of this is indeed making me angry. I don't really mean to point fingers at others, and as I tried to tell @Sinistral, even if it doesn't apply to me, idc, i want an answer, because RU players are also affected. And I'd like any other places to have regional pricings too. In fact, I was told by an Australian dude on Tonberry that he paid much less by using Steam Wallet, and so, I thought a lot of other places would too. I even recommended some friends in other countries to buy the game through Steam to play with me, since they'll pay in their local currencies. But apparently the change was only in Russia and Brazil.

    Quote Originally Posted by Boreowl View Post
    Enkrateia's reply has already confirmed that our problem is not related to Steam and that it was, indeed, SE's decision. Also Steam itself does not set prices for things. The company is responsible for the prices on its products, and Steam has nothing to do with it as long as it's getting its own profits.
    The price did change. The regional prices stablished by SE itself were kept to maintain customer loyalty in countries where the currency conversion was too high for the players to follow. After all, a lower margin of profit is still better than no profit at all, or at least that's what I had been taught.
    I agree adjustments were in need, but this wasn't an adjustment. This was the removal of regional pricing without a warning or a proper explanation.
    Indeed it is more profit for them. And subscription isn't the only way they make money through this game. Aside from that and expansions, there are also Optional Items, which ppl buy very frequently. I'd buy them myself sometimes if I saw myself with a few extra bucks on me.
    (1)
    Last edited by gustavray; 07-25-2017 at 11:40 AM. Reason: adding more to it

  9. #989
    Player
    Silingfasi's Avatar
    Join Date
    Apr 2017
    Posts
    29
    Character
    Wizzardo Ricercatore
    World
    Tonberry
    Main Class
    Botanist Lv 50
    Quote Originally Posted by Legewiel View Post
    Believe me, it's not a special treatment, this weights a lot on my wallet, other games are a lot cheaper. And instead of wanting Brazil and Russia to pay more, we should be wanting for other poor countries to pay less too if possible. like the Croatian guy on this thread.

    That is why it would be awesome if square talked with us, instead of ignoring this thread. And what is sad is that seems to be their normal behavior with everything, they just stay quiet and let others fight on threads cause there will always be someone against it anyway. It's like when someone reported the trade bug while teleporting and there were still people defending that it was fine this way.
    It would be good, but EU's fat politics is against it and did forbid regional pricing in the EU.
    (3)

  10. #990
    Player
    Aramina's Avatar
    Join Date
    Jun 2015
    Posts
    1,092
    Character
    Ahnohla Mujuuk
    World
    Sargatanas
    Main Class
    Scholar Lv 90
    Quote Originally Posted by IncogniJM View Post
    I would really like if the prices were changed back to how they were once.

    I will only give my brief opinion on all of this:


    Every region has a different economy. So 15 USD in US has a different weight than 15 USD in Brazil. Some companies understand that. Blizzard for example, gives a different price for the monthly subscription for brazilians, because most of us can't afford to pay near 50 reais each month for a game. I think the same principle can be applied to russians.

    I know that for most outsiders and even SQEX this may be unfair, but I honestly don't think it is.

    Please, change back the prices.
    And what about people from other countries that can't afford XXX amount? Why should some receive a discount solely based on where they live while others are denied based solely on where they live?

    edit: I feel I should reiterate: People have every right to be upset about the lack of advance warning/timing. My reply is only meant to address the "our people are poor so we should get a cheaper price" because believe me, Brazil and Russia do not have a monopoly on poor people.
    (7)
    Last edited by Aramina; 07-25-2017 at 11:51 AM.

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