Greetings, everyone!

Because this is a topic that is directly concerning to these customers, I do not want to have to close down this thread. However, the discussion should likely focus around the change in price, instead of more subjective terms like "fairness" and "entitlement", since those discussions can be very inflammatory. I have already removed some posts for crossing that line, and would prefer this discussion remain open to provide feedback and dialogue instead of needing to be closed because it is inflammatory.

I will work on trying to get more information about the changes in prices, so you can be more informed in the process. I can confirm that the prices have changed for some of our customers. If you feel that the change is incorrect, please feel free to respond, and I'll make sure it's looked into.

Thank you for your cooperation, understanding, and patience.

LGM Enkrateia