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  1. #1
    Moderator Enkrateia's Avatar
    Join Date
    Feb 2011
    Posts
    200
    Greetings, everyone!

    Because this is a topic that is directly concerning to these customers, I do not want to have to close down this thread. However, the discussion should likely focus around the change in price, instead of more subjective terms like "fairness" and "entitlement", since those discussions can be very inflammatory. I have already removed some posts for crossing that line, and would prefer this discussion remain open to provide feedback and dialogue instead of needing to be closed because it is inflammatory.

    I will work on trying to get more information about the changes in prices, so you can be more informed in the process. I can confirm that the prices have changed for some of our customers. If you feel that the change is incorrect, please feel free to respond, and I'll make sure it's looked into.

    Thank you for your cooperation, understanding, and patience.

    LGM Enkrateia
    (19)

  2. #2
    Player
    Yavis's Avatar
    Join Date
    Jul 2017
    Posts
    5
    Character
    G'intana Brink
    World
    Odin
    Main Class
    White Mage Lv 60
    New prices for Brazil and Russia in a steam are final?
    (0)

  3. #3
    Player
    Rikos's Avatar
    Join Date
    Jun 2015
    Posts
    32
    Character
    Rikos Monteflow
    World
    Behemoth
    Main Class
    Conjurer Lv 100
    Quote Originally Posted by Enkrateia View Post
    Greetings, everyone!

    I will work on trying to get more information about the changes in prices, so you can be more informed in the process. I can confirm that the prices have changed for some of our customers. If you feel that the change is incorrect, please feel free to respond, and I'll make sure it's looked into.

    Thank you for your cooperation, understanding, and patience.

    LGM Enkrateia
    Thank You!
    Can you confirm the new prices for BRL for standard subscription (14,99 USD) to be 47,00 BRL via Steam Wallet(Brazil)? Before today it was 32BRL
    I mean, here in Brazil, a lot of people plays via steam because the USD-BRL ratio there make the subscription cheaper and closer to our reality.
    (3)
    Last edited by Rikos; 07-19-2017 at 07:57 AM.

  4. #4
    Player
    Chekir's Avatar
    Join Date
    Jun 2017
    Posts
    18
    Character
    Chekir A'vett
    World
    Phoenix
    Main Class
    Paladin Lv 100
    Quote Originally Posted by Enkrateia View Post
    Greetings, everyone!

    Thank you for your cooperation, understanding, and patience.

    LGM Enkrateia
    Thank you for reply,could you confirm if the price of auto renewal subscription will change too?
    (5)

  5. #5
    Player
    Nezia's Avatar
    Join Date
    Jun 2017
    Posts
    187
    Character
    Fester Blight
    World
    Behemoth
    Main Class
    Rogue Lv 80
    Quote Originally Posted by Enkrateia View Post
    Greetings, everyone!

    Because this is a topic that is directly concerning to these customers, I do not want to have to close down this thread. However, the discussion should likely focus around the change in price, instead of more subjective terms like "fairness" and "entitlement", since those discussions can be very inflammatory. I have already removed some posts for crossing that line, and would prefer this discussion remain open to provide feedback and dialogue instead of needing to be closed because it is inflammatory.

    I will work on trying to get more information about the changes in prices, so you can be more informed in the process. I can confirm that the prices have changed for some of our customers. If you feel that the change is incorrect, please feel free to respond, and I'll make sure it's looked into.

    Thank you for your cooperation, understanding, and patience.

    LGM Enkrateia
    So are these changes really intented? If so then there was a immense lack of communication in making such a huge increase in the sub price without any notice nowhere. Also making this exactly 1 month after the expansion release makes it all look kinda... You get it, right?
    (2)

  6. #6
    Player
    LigaMMO's Avatar
    Join Date
    Aug 2016
    Posts
    4
    Character
    Sir Hater
    World
    Behemoth
    Main Class
    Dark Knight Lv 66
    Quote Originally Posted by Enkrateia View Post
    Greetings, everyone!
    I will work on trying to get more information about the changes in prices, so you can be more informed in the process. I can confirm that the prices have changed for some of our customers. If you feel that the change is incorrect, please feel free to respond, and I'll make sure it's looked into.
    Thank you for your cooperation, understanding, and patience.
    LGM Enkrateia
    Hello.

    On steam we can found a lot of games for 20 $ but steam make it for 37,00~40,00 R$, i don't think this is a update on the value, i believe the price is really fair for what we can pay.

    Take a look on Blizzard World of Warcraft, the game time here for us is 24,00 R$ and in dollar cost 15$.

    I dont believe this can be a update on the game time, if is, a lot of people will quit the game.

    So please, take a look to our market careful.

    12,99 for 29,00R$ is a good deal, why change now ?

    I hope you guys can change it back and make us happy
    (3)