A person does not have to understand how fuel injection on an automobile works to put in the key and drive it. Therefore your view is arrogant and unhelpful. Customers are not responsible for anything but paying their subscription and reasonable/average understanding of gaming, they are not here for an IT course. I am retired programmer and Chemical Engineering technician so I know about infrastructure of Networks, clients etc. An "announcement" in this case is placing official information on the login PS4 page just like the completion of maintenance, accounts suspended for RMT, etc.