Fatal DirectX Error 11000002

[HeavensHell]

Thanks for the step by step was very helpful. Though when i clicked No it didnt bring up other boxes to check. Hope that's ok otherwise windows is going to keep updating the driver i assume?

Yeah should be off sounds like you have the creator update installed which has dumb down some of the stuff and consolidated others I've been delaying the update myself.

[misterwuggles]

Yeah one of the issues with Windows 10 is driver updates are on or off and there's no longer an in between. They're not necessarily a bad thing so it kind of sucks because they used to have an option to be prompted whether or not you want to update. As far as I can tell there is no longer such an option and selectively disabling updating ONLY your GPU drivers is just too annoying for me personally.

[Filiffo]

This afternoon, i tried uninstalling the drivers and reinstalling the 16.3.2 ones, but sadly it didn't work at all for me. I only hope they'll fix this issue, the game is nearly unplayable for me. It'll keep crashing with "Fatal error ecc." or some dx11 errors.

[misterwuggles]

This afternoon, i tried uninstalling the drivers and reinstalling the 16.3.2 ones, but sadly it didn't work at all for me. I only hope they'll fix this issue, the game is nearly unplayable for me. It'll keep crashing with "Fatal error ecc." or some dx11 errors.

I feel like it'll probably still be different for everyone but give this a try:

1. Right click Start menu and click Device Manager.
2. Expand Display Adapters and right click your GPU and go to properties.
3. Go to Drivers tab and make sure it says 3/21/16 for date and 16.150.2211.0 for version.

If your info is different you probably have a newer driver in your Windows store folder from a previous update it may be overwriting it--that's what it would be with the 16.3.2 driver. You can also check by running DxDiag and looking at the Main Driver on the Display tab--it'll point at the system32 folder if it's using a Windows driver. If your Windows 10 is Anniversary or higher you should be able to roll back the driver to your 16.3.2 version.

[Antivia]

It seems like patch 4.01 reintroduced this error into my game. I played countless hours from Stormblood's release until last nights patch without a single error.

[PriestBelmondo]

Two days in taking your advice and so far no crash.

[Aiyza]

I am having the same error and only been getting it since Stormblood. This is very frustrating!! Please fix this!!

[Ecky]

Hello ! I am experiencing difficulties too. After I log in and play for just a few minutes, my computer crashes and I either get a DX11000002 fatal error, or my computer simply shuts down. Glad to see I'm not the only one. Could play no prob yesterday, seems to have started around 2pm GMT+2. Nothing I tried seems to adress the problem. (rebooting, updating drivers, trying DX9 or changing my game settings to low)
Is there anything I can do or should I just wait for a fix ?

[misterwuggles]

For PriestBelmondo and HeavensHell (and anyone else who's been reliably running Dx11 on R9 380 with 16.3.2 drivers) if y'all are still checking this: trying to see if something can be replicated. Yesterday I got to the Lochs and had my first crash in several days of stable gameplay and was continually crashing in this area to the point where I had to switch to Dx9 to get out of the area then switch back to Dx11 once I was out and had no issues afterwards for the rest of the night. The area in question was pretty much right on the red map pin inside the crypt to the north of the Lochs (would give coords but not home). Crashed maybe 5 times in that area specifically until I switched to Dx9 to get out. There was also a big ghost boss FATE going on in the cavern right to the west of that area, not sure if that had any effect. I plan on going over to test again when I get home but just wanted to see if anyone else was willing to give it a try.

Maybe if we can give them very specific conditions where it affects multiple folks so they can replicate the issue without much trial and error either SE or AMD can fix this a bit sooner.

[HeavensHell]

For PriestBelmondo and HeavensHell (and anyone else who's been reliably running Dx11 on R9 380 with 16.3.2 drivers) if y'all are still checking this: trying to see if something can be replicated. Yesterday I got to the Lochs and had my first crash in several days of stable gameplay and was continually crashing in this area to the point where I had to switch to Dx9 to get out of the area then switch back to Dx11 once I was out and had no issues afterwards for the rest of the night. The area in question was pretty much right on the red map pin inside the crypt to the north of the Lochs (would give coords but not home). Crashed maybe 5 times in that area specifically until I switched to Dx9 to get out. There was also a big ghost boss FATE going on in the cavern right to the west of that area, not sure if that had any effect. I plan on going over to test again when I get home but just wanted to see if anyone else was willing to give it a try.

Maybe if we can give them very specific conditions where it affects multiple folks so they can replicate the issue without much trial and error either SE or AMD can fix this a bit sooner.

I can check I don't really use that rig for gaming anymore I'm at work but I can check later tonight and I'll get back to this thread.


"Update" Played a couple hours on my old rig flew around the entire Lochs with no issues, did all my roulette and some primal extremes zero issues. My old build is an AMD FX 9590@ 5.0ghz R9 380x OC 8gb ram edition 16gb ram.