I'm honestly scratching my head on this entire subject of player services and limiting them in arbitrary ways. First, they have the level and MSQ skip service not unlocking basic services like the aesthetician, which if someone is paying 50 usd for should probably get out of courtesy. Then they are arbitrarily limiting refunding of items without offering an easy reclaim period on items like tomestone gear. I'm used to seeing some of this in freemium games that don't have a subscription, but this is a game people are paying 15+ usd a month for. The game is great when someone doesn't have to deal with these systems, but when you do it can turn into an exercise of frustration.