No one should criticize you for healing. If you overheal with reckless, spammy abandon, then yes, that's wasteful, and if you stand around and do nothing while watching the health meters then that is also wasteful. While waiting for a need to heal, go ahead and throw out a DPS spell or two, and be free to interrupt those casts if you have to redirect your attention. Be proactive when not reactive.
FFXIV is built upon a design precept of "avoidable raid damage", with giant telegraphs and mechanics-dances that when done properly severely reduce the amount of healing required. While there is always unavoidable raid damage, most of the time even mistakes can be healed. In World of Warcraft's earlier expansions this wasn't the case, as moves had no telegraph. When Al'ar dropped a circle of fire, the only indicator you got was the active fire under your feet, and even if you moved the second you noticed you still took a tick of damage. Other fights were structured like the Black Temple Council where you could mitigate damage with strategy by assigning specific tanks to decrease aspects of the fight, but damage was otherwise unavoidable and constant, with an untankable boss hitting random raid party targets while the other three kept constant damage on their tanks. FFXIV doesn't go this route though, and prefers to reward being able to dodge mechanics, making it play quite differently from MMOs of old.
That is most certainly not a bad thing and it makes for much more enjoyable encounters, however the downside is that with better play comes less healing need, at which time a healer has to ask themself "what could I be doing at this moment other than waiting for the next tank buster?" Fortunately in FFXIV you have decent options that won't either do negligible plink damage like heal-specs in WoW or run you dry of mana unless you go excessive with it, so you can freely throw out some damage to help the encounter along when things are going well and you aren't immediately worried about someone keeling over.


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