DDoS Attacks Confirmed

[Asphexius]

Pretty easy to blame a third party, seems like an easy out to me. Haven't seen the typical twitter brags that usually come with an attack on this scale, near continuous for 5 days against the infrastructure of a major online network business? Far more popular games have in the past been hit for far less of a period of time. The network issues like all the 90002 disconnects have been happening even at extremely off peak times during this period. In addition, I find it a bit suspect since their original story was,'so sorry, please try again later, working as intended'. Sure its possible, but either way as a business having a series of roadblocks keeping your customers from a satisfactory experience the ball is still in their court to resolve these issues and do right with their player base. In all likelihood sure there was probably some DDoSing, but I continue to doubt that is the sole reason for this bad launch.

[Berethos]

I don't think it's a conspiracy or SE lying or whatever mumbo jumbo. I believe that they were dealing with an influx of players from the expansion and random DDoS attacks.

Agreed. It's like some people forgot that here in the real world a problem can have more than one contributing factor behind it.

[birdy_reene]

-snip-

But the sad bit is this. Naoki Yoshida has absolutely stepped up to the mark on numerous occasions to accept blame for things that were less than perfect. I don't know about you, but I find his contrition and candor very refreshing and rare in this day and age. If the problems we've seen were their fault, SE, aka Yoshida, would step up and say so. It's sad how so many with no evidence but their own bias doubt and cry "lies" when and explanation is offered.

Grow up people, and learn what it means to carry the can for something. Yoshida would be a good, positive case study.

Im trying to stay out of supporting or denying the claim, but you do make a good point, not to mention they have never passed the blame before. why do it now.

[Asphexius]

Im trying to stay out of supporting or denying the claim, but you do make a good point, not to mention they have never passed the blame before. why do it now.

One distinct possibility for incongruous stories is that I doubt Yoshida has all info and information releases flow through him at all times, he's a busy guy and usually there are other PR entities that handle things in addition to lead devs resulting in one hand moving opposite the other. This can frequently lead to miscues and miscommunications. For example, just last month in world of tanks a NA legal offices put out a press release on an issue for the EU region that was completely contrary to what the EU office had said resulting in a PR debacle. I'm curious to see what further information comes out clarifying/supporting/elaborating on the tech issues and this 'DDoS' issue.

[birdy_reene]

One distinct possibility for incongruous stories is that I doubt Yoshida has all info and information releases flow through him at all times, he's a busy guy and usually there are other PR entities that handle things in addition to lead devs resulting in one hand moving opposite the other. This can frequently lead to miscues and miscommunications. For example, just last month in world of tanks a NA legal offices put out a press release on an issue for the EU region that was completely contrary to what the EU office had said resulting in a PR debacle. I'm curious to see what further information comes out clarifying/supporting/elaborating on the tech issues and this 'DDoS' issue.

yep good point. I been combing thru some of the websites of major data hubs trying to see if anything has been issues about it, and poking around in the less than desirable places on the net to see if anyone is hinting at who did it too.

[Asphexius]

yep good point. I been combing thru some of the websites of major data hubs trying to see if anything has been issues about it, and poking around in the less than desirable places on the net to see if anyone is hinting at who did it too.

Is Square publicly traded/beholden to a board? I also wonder sometimes with companies because no matter how great and honest a Lead Dev can be, I've seen the CYA (cover your a...) legal/PR departments make some very shifty moves/statements in the past (other companies/games, my experience with SE is pretty limited so I dunno about their past integrity etc). People like to forget sometimes that the almighty bean counters can trump producers/directors/devs sometimes in major corporations. Either way I'd like to see what they do about this going forward because regardless of the reasons getting chain DC'd half the time you enter an instance isn't a good experience.

[KisaiTenshi]

Well no queue right now

[birdy_reene]

Is Square publicly traded/beholden to a board? I also wonder sometimes with companies because no matter how great and honest a Lead Dev can be, I've seen the CYA (cover your a...) legal/PR departments make some very shifty moves/statements in the past (other companies/games, my experience with SE is pretty limited so I dunno about their past integrity etc). People like to forget sometimes that the almighty bean counters can trump producers/directors/devs sometimes in major corporations. Either way I'd like to see what they do about this going forward because regardless of the reasons getting chain DC'd half the time you enter an instance isn't a good experience.

publically traded

[TitaniaZero]

And what are they going to blame PS4 launcher problem on? You know that major issue where you have to redownload the whole game again. You know the issue they ignored all weekend all long and are just now acknowledging exist. I'm sorry but they really need own up to their mistakes. DDOS attack or not they handle a lot of things poorly with this launch. No excuses.

Considering the hot fix patch list. Perhaps you can agree to the thought that not all issues were DDoS and not all issues were SE's fault, and not all issues were caused by players alone?

[Asphexius]

Considering the hot fix patch list. Perhaps you can agree to the thought that not all issues were DDoS and not all issues were SE's fault, and not all issues were caused by players alone?

Can we pick D, all of the above? :P

I think a lot of the backlash here is the fact that the DDoS post made it sound like they are saying this one thing is why there have been issues when its pretty clear its not just one thing. Wording matters. It would have gone over much better if it was more clear that, "hey we had some DDoS contributing to network instability" and acknowledging whatever else is going on/what we improvements we can expect upcoming.