Questions regarding Stormblood Pre-orders or Collector's Edition

[Chevora]

Sorry for the noob question here. I bought the Stormblood (PCDownload) on SE Store which says "Pre-order". I got the 20 Digit Stormblood Code after I click Unlock Key but I haven't got any pre-order codes for the bonus items. Am I still eligible for it or not anymore.

[Chione]

Hopefully this can be of some help to the folks who recently posted about the SE Store's Digital orders. Even though I didn't get an email regarding it, I went to check my order page on the SE store for the Digital CE, and notice that the 18-digit pre order code has now been replaced with a 20 digit code for direct input into mog station. Those who are still waiting may wish to give it a look see.

Re: Chevora - I dunno if that means you're too late. I thought they said pre order status could still be obtained, but my pre order code is no longer displayed on the order page at all. You should have gotten an email confirming the purchase, though. Check and see if an 18 digit pre order code isn't displayed on it somewhere. It'll be in plain text under the pre-order rewards list and look like XXXXXX-XXX-XXXXXX-XXX instead of the typical 4 by 4.

For what it's worth, I'm really not a fan of this 2 (3?) code system they've adopted. It just means more chances for things to go wrong.

[Chevora]

Thanks for the information @Chione. I didn't find any codes on the email confirmation. I might be too late. Hopefully not yet

[FinaSel]

I've received my code for Stormblood (different code from the early access) today.

I tried entering it into the Mog Station, but it tells me the code is invalid.

Yes, I've checked and double checked it and also tried copy / pasting as well.

Has anyone else experienced this?

[Kalayel]

I've received my code for Stormblood (different code from the early access) today.

I tried entering it into the Mog Station, but it tells me the code is invalid.

Yes, I've checked and double checked it and also tried copy / pasting as well.

Has anyone else experienced this?

Maybe you have to go on the redeem site first to get the actual code to enter on mogstation. That's how it worked for the pre-access so maybe it works that way too.

[FinaSel]

The redeem site, Square Enix Store, only lists the early access code for me.

I got an e-mail from them a few hours ago listing both my early access code and also the Stormblood activation code (not early access), as well as a Square Enix Store point code.

Inputting the early access code tells me it has already been used (of course). Inputting the other code tells me it is incorrect.

EDIT: Nevermind, I found it. I refreshed the Mog Station page and a new link "Register the expansion pack" appeared.
I clicked that and it accepted my code. Registration complete.

[Rebyl]

Yea I was in the same boat.. I had to come here in order to find out what to do.

The redeem site, Square Enix Store, only lists the early access code for me.

I got an e-mail from them a few hours ago listing both my early access code and also the Stormblood activation code (not early access), as well as a Square Enix Store point code.

Inputting the early access code tells me it has already been used (of course). Inputting the other code tells me it is incorrect.

EDIT: Nevermind, I found it. I refreshed the Mog Station page and a new link "Register the expansion pack" appeared.
I clicked that and it accepted my code. Registration complete.

[WarzonePrez]

Did anyone else NOT get an activation code? Is there a phone number for Square Enix Store?

[Misao-Hana]

Did anyone else NOT get an activation code? Is there a phone number for Square Enix Store?

Yes me. I also preorderd over the SE Store the Digital CE but didnt got a new code for the expansion only the preorder code a while back.
Also - there is a Mount in the Digital CE right? Because now I got my items but no mount and still not Code.

[WarzonePrez]

I pre-ordered FFXIV Complete Edition for Mac. I'm sitting on the installation, waiting for the code. It's now Midnight PST, and still no code. Grrr....