I feel insulted by Stormbloods launch

[Vhoxz]

The reason i feel insulted is simple:
They knew what would happen, the same thing happened at the start of heavensward, they knew exactly how many people pre-ordered and they were aware that they would have server issues.
If they wanted to, they could have made sure none of us would have any queue time whatsoever. But they simply said "making sure our players don't have queue times will result in a high cost for a better infrastructure"
So in the end we're in queue not because SE can't help it but because they don't want to spend even a dollar more than they have to, because in the end they don't give a single F about us but they only care about how much money they can milk out of this game by the end of the year

[Ronivan]

The reason i feel insulted is simple:
They knew what would happen, the same thing happened at the start of heavensward, they knew exactly how many people pre-ordered and they were aware that they would have server issues.
If they wanted to, they could have made sure none of us would have any queue time whatsoever. But they simply said "making sure our players don't have queue times will result in a high cost for a better infrastructure"
So in the end we're in queue not because SE can't help it but because they don't want to spend even a dollar more than they have to, because in the end they don't give a single F about us but they only care about how much money they can milk out of this game by the end of the year

It's sad but it's quite the reality on how such business work. They have people that work for them paid to look out and have countermeasures for this kind of problem. I feel like they want to earn more by reducing costs with its own support personnel, so in the end, this is the kind of situation we clients get. +30 hours after the early access, only have a crap explanation on the issue. I don't give a %$# about the explanation about the problem, that's the dev team problem, what I want to know is the solution. Causing a massive problem with msq to avoid server crash is causing the players opinion to crash. Guess they choose the least of two evils, sacrificing us instead of doing an emergency maintenance. Lesson learned, never buy another early access for FFXIV, else you will not get what you paid for.

[PsyCat]

lets sign the petitiion

[Ronivan]

[PubstarHero]

See, I disagree with that. Regardless, going to the forums and making posts yelling at SE and demanding stuff and calling for Yoshi to be fired really isn't going to fix the issue. It just reinforces what players in Japan and the EU think about us. They think the NA player are whiny, self entitles jerks. I suppose in a way it's true. The simple fact is we all need to be patient. They are aware of the issues and looking into fixing things. We just need to be give it some time.

Yeah, super whiney to get something that I paid for. The problem can be addressed by spinning up more servers, using them as resource pools and add the resources to the existing servers or Template > Create from Template > Alias to main server name game tries to access.

Until they throw more power at the problem, it wont get fixed, and this is something that could have been done yesterday at 5AM.

[Saerydoth]

Incentives, bonuses, doesn't matter what it is considered in the end. The simple fact is, it's nearly unplayable. But posting over and over again and yelling at SE/Demanding Yoshi be fired, etc. isn't going to accomplish anything. The only thing we can do is wait for them to resolve the issue. I pre-ordered and was excited for playing early access. I can't play most of it but I'm not getting mad about it. I will still have plenty of opportunities to play over the next couple years. Missing out on early access isn't really going to affect anything important.

This. It doesn't really matter if it's "early access" or not. The fact is, we are paying a subscription to play the game and we can't. For awhile I was only having trouble with Stormblood content (since all Stormblood instance servers seem to be down). But now it's spread to old content too, I can't even log in now. So I can't even level other jobs, etc.

[Ramiren]

Yeah I'm currently at about 7ish hours spent in a queue today with about 2 hours of actual playtime. This is beyond a joke. Either limit the number of copies sold to your server capacity, or increase your capacity to handle the number of copies sold. To do otherwise is mis-selling.

Once this is over, I want a statement from SE ensuring the community that during the launch of their next expansion measures will be put in place to increase capacity, otherwise why the hell should we buy their products at all, let alone early, knowing for the first few weeks they won't work.

[Angelerator]

Hours and hours of doing nothing but clicking on an NPC to try and play the content they gated behind the MSQ. Just let us skip the stupid duty already, as it probably takes 1 minute to complete as opposed to two full days of trying to get into it.

[Lexia]

You feel insulted by stormblood? Did you insult you and kick your dog?

[Araahaiel]

My main issue with this isn't the issues with queues, but more the fact if you get a random DC in a queue, zoning, pvp etc, you wait through it again. So you may get to play for a little and be lucky for a long time, or you get kicked within five minutes of logging in to repeat.