
Originally Posted by
Venjamin
Yeah, this is garbage mentality. The customer is, in fact, very rarely right, and it's a generation of "customer is always right" bull that has raised an extremely entitled group of 'let me speak to your manager to make up for my incompetence' human beings.
And you are literally the most wrong person who's ever been.
You are under the delusion that you're allowed to have your voice, and the people that don't agree with you should be quiet. ( Hey, sounds pretty similar to what you're accusing other people of doing! ) You should shut your mouths because you are literally NOT HELPING.
Here's the thing about these kinds of situations. The more time and effort a company has to spend dealing with the whining and the crying is more time and effort that can't be directed at the actual issue. Every time someone has to stop to give another pointless 'update' is time they're not working, when literally all the update will be is "Hey, we're still working!"
No one at Square is sitting with their thumbs up their butts. I can guarantee you the buildings are just this side of burning down.
Game companies CAN charge 60$ for a game. They can charge more! All you have to do is NOT BUY IT. Hit their bottom line. But whining isn't going to change their pricing points.
You literally do NOT have the right to demand above par results. You can demand 'par' results, because, guess what, par is what you pay for. Every little extra thing they do where people like you never thank them? Consider this karmic balance. Instead of only hoping on the forums to cry, hop on here to congratulate them on a successful event ( you know, almost every other event they've run ). For going above and beyond.
Things happen. Balls get dropped. Once the issue is resolved, I can 100% guarantee you that someone will lay out a genuine full answer as to what happened and why things went sideways. That's what a -good- company does.
Be as dissonant as you want. You're doing it to feel better, and that's fine. But don't pretend you're doing some sort of ridiculous 'higher calling', or you're making ANY impact other than a negative one.
What's happened isn't unacceptable. It's the reality. All that's left is for them to finish up their fix, let us know, and then you and every other 'dissenter' will be back sucking on your appropriate corporate teat.