It has now been 19 hours.

[LazyC]

Can you please stop with this entitled nonsense you are spewing out? How the hell is people expecting a service we paid extra money for being entitled? really the only one acting childish is you defending SE like they are your dad and you feel like your dad cant ever possibly make mistakes.

sure we can all wait for monday when the servers might be better but then i want my extra 40$ back i paid to play the game early kay?

we paid for a service we are currently not getting because of a ridiculously silly oversight and there is no defending the choice of having an insane bottleneck SO early into an expansion

server issues and bugs are one thing, this is just a plain ole screw up by the dev team.

[Gramul]

"It has now been less than a day"

[Theodric]

I'm not sure what's worse - the issue itself or the individuals seeking to downplay it and make it seem like this is a giant overreaction on the part of 'entitled' players.

The servers should have been brought down for emergency maintenance the moment the issue persisted for more than a few hours. This isn't the first time that the number of players tackling new content has been sorely underestimated. It's also not the first time that solo instances have crashed and/or been congested.

With that in mind it's not unreasonable to expect the issue to have been addressed in advance. We need updates - to let us know how long they estimate a smooth fix to be implemented. It'll soon have been an entire day since the issue came to light.

[GiNGERxFuRY]

More time spent at the Que screen then actually in game...hopes it is fixed soon.

[Maeka]

Make no mistake, this is not the players fault. It's Square Enix fault.

That being said. There's nothing us players can do about it, and there's nothing SE can do within reason to fix it outside of suddenly conjuring more server power out of nowhere tonight.
All anyone can do right now is wait.

Don't take the blame away from the playerbase, because that's wrong too. We're just as much at fault for reacting so unreasonable (when I say 'we', I mean the playerbase collectively).

Yes, okay, SE's servers could not handle the load. What would you say their fault is? Not having better equipment? lol. That crap costs money. A lot of money. And they already did a Data Center move, and upgrade... what more do you think they could have done instead? They are already trying to lighten the load by letting Pre-Order people go through first, and then the rest later instead of everybody at once...

What more are you saying they should have done ahead of time?

The only thing I'll say is that they could have made the procedures for logging on and disconnect/error handling a bit better. They seem rather archaic.

But again.....

The Playerbase does share some of the blame, for having such unreasonable reactions to the problem. They are actively making it worse as we speak, and have been all day long.

And emergency maintenance to do WHAT, exactly?

It isn't maintenance they need, they need for people to freaking go to bed so that the load goes down. The only thing maintenance will do is FORCE people to do something they SHOULD HAVE ALREADY DONE IN THE FIRST PLACE, and in fact, it will just set a timer for people to clog the servers again. Instead of people trickling off one by one, you'll get everybody logged of, setting their alarms for the maintenance end so that they can all jump back on and crash the servers again and you will have solved NOTHING.

[HaiHai]

The servers should have been brought down for emergency maintenance the moment the issue persisted for more than a few hours. This isn't the first time that the number of players tackling new content has been sorely underestimated. It's also not the first time that solo instances have crashed and/or been congested.

That would be fine, it they actually had anything to fix. Nothing is broken. The servers just can't handle the capacity. Only thing they can do is magically summon more server power.

Bringing down servers for emergency maintenance would solve nothing. When they bring them back up (after fixing nothing) people would simply log back in and flood the instances and cause strain all over again.

[SendohJin]

Except this won't happen because the vast majority of the playerbase feels entitled to have it right now, instead of doing the reasonable thing and coming back later.

Let's have early access and let the reasonable thing be not accessing the content early. That sounds reasonable to who exactly?

[ToniRomo]

There's nothing they can do.

Their servers just can't handle this many people. It's not a bug or code that can simply be quickly edited and changed with a quick maintenance. They would have to upgrade their server infrastructure...again... or somehow put together a built in queue system for solo instances so people don't feel the need to spam NPC's, but even that won't help the actual strain on instances in general causing mass disconnects in duties across the board.

When they put out a statement earlier saying they were sorry and to please be patient and wait, it's because that's literally the only thing that can be done. Wait for the wave to subside and relieve stress.

The servers can't handle the people because all the people are stuck behind 1 or 2 badly designed bottlenecks in the msq. Had these been designed better the player base could spread out a bit more.

[ZyloWolfBane]

Ok, for those of you on your high horses. So. What if there wasn't an early access period? This would've just happened on tuesday anyway, and it may yet still happen as more people will be playing that weren't around for this weekend.

It doesn't matter WHEN these problems happen, the point is they shouldn't happen AT ALL. They've had enough time to figure this out, the data center changes/updates were supposed to be in preparation for this, and yet it's no different than their previous launches.

There's no excuse anymore, none. And if they won't make this a queueable process it's not going to just work itself out until people stop playing long enough for other people to get through.

[Theodric]

That would be fine, it they actually had anything to fix. Nothing is broken. The servers just can't handle the capacity. Only thing they can do is magically summon more server power.

Bringing down servers for emergency maintenance would solve nothing. When they bring them back up (after fixing nothing) people would simply log back in and flood the instances and cause strain all over again.

That the servers cannot handle the capacity suggests that things are, in fact, broken. Especially since it wasn't too long ago that the North American datacentre moved to a different location. This is exactly the sort of issue that should have been foreseen, it's happened before. Some issues are to be expected, yes, but the sheer length of time it is taking for a fix to be implemented is precisely why so many people are frustrated.