Apology from Yoshi

[Galaktica]

I appreciate his apology, but also like...they've had 20+ years of nearly identical situations in other MMOs to pull from. They know their game is popular. They've spent a fortune on advertising. Any company worth their salt should have a good idea of how many people preordered. And their stance on the matter is "whoops, didn't expect all of you to be on. Please be patient."

Outta here with that bs.

I'll be fair, sure, it's a bit unreasonable to expect things to go perfect, but they gated 99% of the story content in this story-based MMO behind an instance only a limited about of people can be in at once like it wasn't going to be a big deal. And then they ask us to just wait when it doesn't work right? And now the servers are on fire and people are getting dc'd all over the place? People are rightfully angry as far as I'm concerned.

Again, I appreciate his "sorry," but also...like...so what? I still can't play and I don't see any form of compensation coming so excuse me if I'm not all like "d'awwww it's okay Yoshi. Luv ya!"

[Welsper59]

I'll be fair, sure, it's a bit unreasonable to expect things to go perfect, but they gated 99% of the story content in this story-based MMO behind an instance only a limited about of people can be in at once like it wasn't going to be a big deal.

This is the only argument of value that people should have when it comes to launch periods. It's an actually constructive complaint to offer as feedback. Server stress is a thing and there is literally no valid argument to say otherwise. I've noticed a few others address the valid point of argument as well, in that the devs had set themselves up for the problem, but it seems most rather just pretend servers are magic and not working how they should.

In all seriousness though, this entire complaint train will be overlooked/forgotten shortly after its done with. Sure people are going to recollect on it when it's brought up, but big deal. I'm looking forward to the few people validating their anger about this after a month goes by, saying the game is dying because there aren't as many players compared to launch. Specifically putting the "blame" on this temporary problem (or <insert knee-jerk reaction reason>).

[daedalusAI]

...Server stress is a thing and there is literally no valid argument to say otherwise...this entire complaint train will be overlooked/forgotten shortly after its done with.

You advertised a new expansion, you offer early access and once it was prime time in your time zone there were massive queues.

What would be the more reasonable way to try and prevent something like that:
A. Waiting for your servers to be flooded and then "testing" and observing how it goes - and if it goes bad you 1. annoyed your early access customers, 2. have to scramble to get things going and 3. are forced to apologize.
B. You except the worst and increase your capabilities to 110%+ to ensure a smooth experience for your paying customers. And if it still doesn't go to well you'd to your best to let your customers know almost immediately what pressing issues there are and that you're looking into it.

[daedalusAI]

Btw: those 1000 characters for a post is a joke.

[Kaedan]

Btw: those 1000 characters for a post is a joke.

You can edit your post after initially posting it to have more than 1000 characters.