Questions regarding Stormblood Pre-orders or Collector's Edition

[Mature]

Question

How do I track my parcel? Or how and when will I be informed my order has been despatched​? (Collectors Edition from SE store.)

Thanks

[Aronys]

They should notify you now, actually, as they're starting to ship them. They did it for me and gave me a DHL link where I can track my parcel. Check your spam folder, it may be in there.

[Mature]

I have received all codes and all sorts but nothing regarding when my order is gonna be shipped or how can I track it.

I got the order number and all but not way or info to followup

[Rizon]

We are 2 days from Early Access and less the 6 days from the scheduled launch. 2 of those days are the weekend. While I realize that I will receive the client via digital download in time for Early Access I am still concerned that I will nor receive my paid for Collectors Edition in time for launch day on the 20th. I want to have my registration code by then and not have to worry about the 22nd coming and going and not having my code. Could someone from the Community Team please provide us with accurate information from SE's third party vendor as to their shipping schedule to aleve our concerns. Thank You.

[Nimral]

Snip

^ same. I've dealt with this annoying online store several times now. No game arrived on release date, most of the time even at least a week or more too late. I know we have time until the 22nd/23rd or so to enter the game code, but knowing that the delievery will at least take a week if not more worries me. They'd need to send it out by the end of this week AND be on point with their delievery time. :/ If it would be in the middle of the week and not a weekend I wouldn't mind 1-2 days of break but it's the weekend and I'm still paying for the sub, sooo....

[Anzaman]

I just got text-message from DHL.

I'm apparently getting my Collector's delivered on 22.06, two days after launch.

[TonyRigatoni]

If i placed my order for the physical collector edition on 6/2/2017, will it ship out 6/20 or before then, on the square enix website it says packing in preparation. I have been given my codes and such. thanks in advance

[Rizon]

on the square enix website it says packing in preparation. I have been given my codes and such. thanks in advance

That statement is a space filler. A third party vendor handles distribution of physical orders in NA. Only they can give accurate dates for shipping and delivery. Secondly, the codes that you received are your preorder codes. The physical orders contains the code you will need to continue in SB after 23 June. For SE, people have paid good money for your products and you should ensure that they receive them on or prior to the scheduled Launch date. not days after as stated by a poster above. This will ensure that there is no disruption in their experience in SB.

[Mature]

I've been thru my emails and I got the VALIDATION email where they told me the money is gonna be taking out of my account.

But there is absolutely nothing regarding how to track it at all.

(Only the invoice mention "Tracked shipping") it doesn't give me he option to check or how to track it.

If the parcel is coming from France I would like to know : HAS IT been shipped if not when .

Anyone that got the CE from SE store? Where and how can u check tracking.

This is what I see. I'm only bothering with my order cause it IS slot of money. An answer would be appreciated (the validated one is SB and the other one is FFXII btw)

[UnluckyXIII]

Anyone had any joy from Amazon and their pre-order early access code, I've still had nothing and Amazon support haven't been able to give me any other info...