PS4 USERS STORMBLOOD PREORDERS CANCELLED BY PSN?

[Shirosama]

We need answers

Update on situation : Just talked to sony they said everyone is good that we are good to go on our end that its a issue with psn on their end that they are working to resolve. should be good to go by tonight however if it still is not showing call Playstation ( or go on their chat) for a update of the situation.

[DemonwrathDeathreign]

Update on situation : Just talked to sony they said everyone is good that we are good to go on our end that its a issue with psn on their end that they are working to resolve. should be good to go by tonight however if it still is not showing call Playstation ( or go on their chat) for a update of the situation.

Good to hear, i kinda wouldn't be shocked if we can just hit download friday but good they are replying, i cant get in touch with them atm

[RedDeathXR]

Do people who pre order the PS4 version from the Square Enix store still get the PRe order bonus for the theme though? A friend of mine pre ordered it from there. It shows that she has the STormblood early access and early access tracker, but it does not show she has the STormblood Pre Order. Her theme has not installed yet, but most are saying it comes automatically

[Shirosama]

Do people who pre order the PS4 version from the Square Enix store still get the PRe order bonus for the theme though? A friend of mine pre ordered it from there. It shows that she has the STormblood early access and early access tracker, but it does not show she has the STormblood Pre Order. Her theme has not installed yet, but most are saying it comes automatically

yeah apparently if you go into your themes there is a countdown timer for it should download sometime tomorrow or such if anything

[RedDeathXR]

yeah apparently if you go into your themes there is a countdown timer for it should download sometime tomorrow or such if anything

I think the problem is that it does not show for her either, but her early access does show, though the pre order does not.

[Shirosama]

I think the problem is that it does not show for her either, but her early access does show, though the pre order does not.

Thats odd, id suggest restoring licences then looking in her themes to see if its there. if not call sony or wait and see if they fix it by tonight

[Drevvin]

Here's something a lot of people don't realize if you log into psn from a browser and go to your purchase history you'll see a realm reborn if you click on it your Stormblood stuff will show up there.

[Shirosama]

Here's something a lot of people don't realize if you log into psn from a browser and go to your purchase history you'll see a realm reborn if you click on it your Stormblood stuff will show up there.

It will likely show " Pre-order payment failed"

[Caed_Conall]

I'm having the same issue. But a point I'd like to ask is for you guys does it show early access for ps4 stormblood on your mog station account? Because mine doesn't and I just want to check that its not just me.

[RedDeathXR]

I'm having the same issue. But a point I'd like to ask is for you guys does it show early access for ps4 stormblood on your mog station account? Because mine doesn't and I just want to check that its not just me.

If you're on PS4, it doesn't show on Mogstation. It will show on services for your PS4.