New server location made unplayable for south american players

[Nishide]

I already had moderate ping (150ms), now at 210 (almost 50% increase). My heals are slower (having troubles in a12s preys sometimes) and buffs take longer to apply (swifcast is AWFUL, it applies only after hardcasting the spell has started).

South Brazil

[anryo]

Even people not getting routed to europe are getting fucked. Thats because everyone with a bit of IT knowledge knows that the SA > NA connection is made by undersea cables that go...guess where? East coast. Thats one of the reasons why any decent game nowadays has a USW and a USE server, when talking about NA. Thats the minimum SE should've known, specially because the game is sold here, so we need to have some support.
My ping increased from 170 to 235. I'm not being routed to europe or anything, I'm just getting the same ping I get from any USW server in other games. I can even post some proofs of the difference in other games. But removing any chance of a server on teh east coast basically killed the game for us (at least killed any way to play competitively in higher levels).

[HarleySykes]

using a vpn the ping get slashed by 50, care to explain that?

[Judge_Xero]

using a vpn the ping get slashed by 50, care to explain that?

Would need to see the tracert for it. The VPN is probably picking a more optimal route that bypasses the NTT network and lands closer to California before splicing in. My guess would be that whatever VPN you are using will chose a path directly to L.A. or Texas.

But since without a VPN the game is going to chose a route that follows the NTT path it's going to go to New York.