Unable to Complete Version Check [30410][30607][10009][19900][12057]

[Casycasy]

Hi guys, I have this error for the first time 4 days ago, did what Suldimar said and worked! But i keep having this error everysingle day: computer crashes, i go and try to log back in the game, error comes out, do Suldimar solution, works for the rest of the day, but i will have it again the next day. Its crashes so randomly too, sometimes just when i log in the game, others after a few hours, or when i log back in at the end of the day.

Is this error recurring for you too or you have it solved?

[Galadrium]

Same issue here. I attempted to reinstall and have the same issue. Hope Square Enid fixes it soon. I wish they would develop a true Mac client.

[OrenD]

I've noticed this only seems to pop up when I restart my computer; if I just leave it running or put it to sleep, it doesn't glitch out.

[Galadrium]

I've noticed this only seems to pop up when I restart my computer; if I just leave it running or put it to sleep, it doesn't glitch out.

I tried this and let my computer go to sleep today but still won't launch for me.

[Galadrium]

Hey All

i was able to fix the problem and keep all of my ui settings by doing the following:
make a copy of your FFXIV app folder on your desktop..located here:

/Users/<Your User Account>/Library/Application Support/FINAL FANTASY XIV

now delete that folder and restart your client

you'll have to go through some of the basic setup. Log in and then exit.

now head to this directory in the copy on your desktop and in the library

/Users/<Your User Account>/Library/Application Support/FINAL FANTASY XIV/p_drive/User/My Documents/My Games/FINAL FANTASY XIV - A Realm Reborn/

you should have a Character folder and a downloads folder...copy them into your new library.

your UI will be intact and you can log in...there are some basic settings you may need to change (full screen vs windowed, resolution, etc)...but at least you can play and your macros and UI are good.

***if you can't find your "Library" directory you may need to allow viewing of it in your finder. ***

hope it works out for you!!

Suldi

Thanks Suldi. This worked for me as well! Square Enix tech support should hire you.

[saaabbbz]

hey once I open the Final fantasy folder I find it empty ....

[saaabbbz]

Hey All

i was able to fix the problem and keep all of my ui settings by doing the following:
make a copy of your FFXIV app folder on your desktop..located here:

/Users/<Your User Account>/Library/Application Support/FINAL FANTASY XIV

now delete that folder and restart your client

you'll have to go through some of the basic setup. Log in and then exit.

now head to this directory in the copy on your desktop and in the library

/Users/<Your User Account>/Library/Application Support/FINAL FANTASY XIV/p_drive/User/My Documents/My Games/FINAL FANTASY XIV - A Realm Reborn/

you should have a Character folder and a downloads folder...copy them into your new library.

your UI will be intact and you can log in...there are some basic settings you may need to change (full screen vs windowed, resolution, etc)...but at least you can play and your macros and UI are good.

***if you can't find your "Library" directory you may need to allow viewing of it in your finder. ***

hope it works out for you!!

Suldi

heey I found that the FINAL FANTASY file is empty ><

[saaabbbz]

can I have your email address Suldi so I can contact u there ><

[chrosantha]

It was working fine this morning and this afternoon and then when I went to get dinner. It wouldn't login in and would you know! It's the same error message that everyone's been posting about recently! I'm a Mac user as well. This is unreal.

[Teraq]

Happened to me as well, after one of those insufferable random kernel panics SE still isn't fixing.
Suldimar's solution worked, but it always asks me to set a new password for my account because of "suspicious activity".

Today, played a bit after servers going back up... New kernel panic as I dared click another app. And now Suldi's solution doesn't work anymore : I get the error log even as I just deleted the folder in my library. This is unreal. How are we supposed to get help from SE since we Mac players are pretty much second class citizens ?

EDIT : Nevermind. It still does work. I just got the general FINAL FANTASY XIV folder confused with the smaller one that's inside /My Games/etc... Make sure you delete the big one.