Connectivity Issues

[Shneibel]

I suggest you read the numerous other threads in the Technical Support forums about this before assuming the affected people haven't done the most basic of tests.

I get 140ms ping to Japan from Phoenix, AZ, which is actually pretty stellar. The problem is, there is something causing packets between certain players and the game servers to be dropped.

E-mailing SE support is pointless. I got a generic answer saying that they cannot provide support via e-mail and to call their support number, which was even more useless due to the rude and condescending support agent denying that anything could possibly be wrong with SE's infrastructure. Yet, why I have I not had any problems in the game since beta prior to 1.19a? And by that I mean this didn't start happening until the DAY AFTER the patch and has been a consistent problem since.

I dont assume, the bold text said itself that your R have problem. And listen, I try to help here as I have the similar problem at 1.19 while you dont, take the advice if you want, I did what I can, k ?

ninja edit: and no I dont care much about your ping, my 1. option is to check your upload to Tokyo

[Orophin]

I dont assume, the bold text said itself that your R have problem. And listen, I try to help here as I have the similar problem at 1.19 while you dont, take the advice if you want, I did what I can, k ?

ninja edit: and no I dont care much about your ping, my 1. option is to check your upload to Tokyo

Just to entertain your query:

http://www.speedtest.net/result/1553646572.png

That's more than enough bandwidth to handle the game.

Here's my normal connection speed to a local server:

http://www.speedtest.net/result/1553648733.png