Should i stop taking crap from people and just start reporting?

[Mizunoko]

To put it like this. We know a player on our server. One who openly harassed my friends and I when we were just sitting and minding our own business. One who harassed others in multiple linkshells I'm part of. One who openly disrupted several RP events that I know about. My friends and I reported him as did many others. The response we all got from GM's was to blacklist him. The last I checked that player was still very much active. Were willing to report bad behavior, but since we been there, done that and bought the T-Shirt in situations like this. We already know what to expect.

This is part of the problem in my opinion. In an earlier reply i think on page 2 i spoke about how its a double edged sword that we cannot tell what action a GM took on something that is a CLEAR and OBVIOUS violation and doesn't even need to be dealt with based on circumstances due to how clear and intense the offense was. People who break ToS should not get excuses or special treatment. There are definitely situations where GM's need to be objective and simply go by the ToS, i mean isnt that why we have a ToS? But instead i'm hearing all the time about GM's either not doing their job at all or doing it in a bad way and banning people for stupid things or people who didn't actually do anything wrong. There is even video proof of these things on Youtube if you search hard enough. Due to there being no way to know if/what action the GM took we have no way to know if they are even doing their jobs or doing it right, and that in my OPINION is just a stupid way for a company to work. Usually a consumer wants to know if they are getting their service. I understand there is probably a reason we don't get to know what actions a GM took, but at the same time we somehow need to know if a GM did their job correctly when dealing with our reports. There's situations where its obvious that a GM should have banned or warned someone and not, and i think in those situations we deserve an answer from them. What you just stated is a very sad thing indeed because we pay monthly to play this game and people like me want to see our community stay respectful and not all turn to sour apples. Normally if i had any hint that a GM didn't do his job properly i would ask for a manager, but the thing is over a chat you have no control and you don't really know that a GM is going to hand you over to an actual manager. Now i'm not trying to flame at all the GM's or just point fingers at them for all these situations but i'm sure somewhere out there is a GM or two that isnt taking the job seriously or doing things correctly.