
Originally Posted by
Serilda
Definitely, but in this particular case he has no idea if these three random strangers are from his culture or not since NA/EU servers cover a colossal number of different regions. He has no idea if he's talking to someone who thinks 'crap' is a profanity due to their country and responds in kind (I'm making a massive leap here for argument's sake as he didn't ever mention what he actually said in the confrontation, but using the thread title for the purpose of comparison). There are other strong words I don't consider profanities at all that would stress some NA players out for their religious nature, for example. Strong language is a minefield...
There are vast real-world rifts even between different 'NA' or 'EU' regions, which are intended to encompass all players outside of the tiny exceptions in JP/KR/CN; people from older generations react very differently to confrontations and shouting compared to younger players. I don't think that all servers should have the same local atmosphere that mine does - the outgoing atmosphere of a big English-majority server is just as good, only different; you certainly get a feel for the 'regular' players and feel a sense of community with that kind of background noise. But if a cantankerous person found him rude for shouting in the first place, then ruder still for confronting someone for just playing the game and not going out of their way to help, I can see why they might lash out in what they thought was a similar tone.
Mizunoko: I don't think anyone strongly disagrees with your idea of reporting someone who was nasty to you. That's why the report feature exists. It's more that there's not really anything to discuss about it; only you know exactly what was said, and it wouldn't be appropriate for staff to give you background information about other players' accounts. That leads to a situation where some 'reporters' start bossing people around and using reports as a threat, which makes the toxicity even worse - the bullies end up getting vengeful even if it means losing their accounts. Nobody wins. It's best to report them quietly, blacklist them from your life and put the experience behind you. If they start getting a lot of reports on their history it will look bad for them. If you did absolutely nothing wrong and didn't act insensitively as I suggested may have been the case, you probably just ran into someone with a bad attittude; if it happens often, then maybe you should look within to see whether you're unintentionally winding people up because from my experience deliberate bad attitudes are a tiny minority. It could just be that the way you're confronting people is escalating a situation rather than achieving your actual goal, which was simply to figure out what happened, right?