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  1. 04-25-2017 08:05 PM #11
    Deus_ex_Machina
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    Jul 2015
    Location
    Ul'Dah
    Posts
    94
    Character
    Levi Invidia
    World
    Brynhildr
    Main Class
    Ninja Lv 70
    Customers who pre-order digital or physical video games will receive their redemption code once the game is live or ships.
    I'd assume you will get the code when the item ships? that statement was on the official promotion page
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  2. 04-25-2017 08:06 PM #12
    Antonio_Xul
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    Jan 2014
    Location
    Lost Angels, Killerpornia
    Posts
    1,316
    Character
    Edgar Xerxes
    World
    Zalera
    Main Class
    Machinist Lv 95
    Well, at least I get to use my birthday Amazon card. Now to decide what to buy. Hmm.
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  3. 04-25-2017 08:09 PM #13
    Chimeric
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    Aug 2014
    Posts
    120
    Character
    Ira Malcolm
    World
    Excalibur
    Main Class
    Black Mage Lv 90
    I purchased a digital game download code for a Switch game; there wasn't a separate email for the code, but talking to support about it, they sent a code over the support chat right then and there. The code is redeemed through a separate site here: https://www.ffxivredeem.com/ ; the individual item codes are sent to the email you put in the redemption form.
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  4. 04-25-2017 08:11 PM #14
    Shabaaz
    Player
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    Jun 2015
    Posts
    11
    Character
    Shabazz Hajjar
    World
    Midgardsormr
    Main Class
    White Mage Lv 60
    Can confirm, spoke with chat. They looked up my order, confirmed the game time was a part of the promotion, and gave me my code.
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  5. 04-25-2017 08:11 PM #15
    Noah_
    Player
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    Aug 2012
    Posts
    62
    Character
    Bo Bo
    World
    Balmung
    Main Class
    Goldsmith Lv 50
    just finish chating with amazon chat service, the person checked my order and gave me a code, to put in to this page then i got an e-mail that has the redeem codes from SE, hope this helps
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  6. 04-25-2017 08:12 PM #16
    Khai
    Player
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    Jun 2015
    Location
    Ul'dah
    Posts
    20
    Character
    Enkette Nisenji
    World
    Balmung
    Main Class
    Pugilist Lv 70
    Quote Originally Posted by Shabaaz View Post
    Can confirm, spoke with chat. They looked up my order, confirmed the game time was a part of the promotion, and gave me my code.
    Ditto. Didn't get any DLC codes until I talked to a rep.
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  7. 04-25-2017 08:13 PM #17
    Powe
    Player
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    Jan 2016
    Location
    Guarding Etro's Throne with Lightning
    Posts
    728
    Character
    Hades Pluto
    World
    Gilgamesh
    Main Class
    Summoner Lv 80
    >.< not gonna buy anything till someone confirms they got theirs by email and not by support chat lol
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  8. 04-25-2017 08:14 PM #18
    HyoMinPark
    Player
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    Feb 2016
    Location
    Lavender Beds, Ward 13, Plot 41
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    7,339
    Character
    Hyomin Park
    World
    Cactuar
    Main Class
    Sage Lv 100
    Quote Originally Posted by Domeric View Post
    Contact their support via their website chatbox. I did. I was up and running within ten minutes.
    I'm speaking with support right now, and they are telling me that I will received my promotional code(s) within 3 business days.
    They weren't offering any codes over chat until I mentioned that others had contacted support about this same issue. They then responded with a code for me.
    About to redeem it and see if the website lets me.

    UPDATE: Website allowed me to redeem the code Amazon Support gave me, and I am inputting the codes into MogStation right now.
    (0)
    Last edited by HyoMinPark; 04-25-2017 at 08:18 PM.
    Sage | Astrologian | Dancer

    마지막 날 널 찾아가면
    마지막 밤 기억하길

    Hyomin Park#0055
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  9. 04-25-2017 08:16 PM #19
    skyfox
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    Mar 2015
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    221
    Character
    Maple Taffy
    World
    Tonberry
    Main Class
    Conjurer Lv 60
    lol well that amazon chat worked.

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  10. 04-25-2017 08:20 PM #20
    Powe
    Player
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    Join Date
    Jan 2016
    Location
    Guarding Etro's Throne with Lightning
    Posts
    728
    Character
    Hades Pluto
    World
    Gilgamesh
    Main Class
    Summoner Lv 80
    Did the code work yet though?
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