It's not a crime to be new - There are unfortunately players that feel they're entitled for "fast" pulls and "mentors" who wear the status as a symbol and don't do anything meaningful with their crown.

Don't get discouraged however. FFXIV has some of the friendliest people you'll ever meet in an MMO. Unfortunately, the community can also be fairly bipolar as it also has some of the most unsavory players I've ever met in an MMO before too, sadly :/

Keep going forward!