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  1. #1
    Player
    DevilsGotAnRPG's Avatar
    Join Date
    Dec 2016
    Posts
    12
    Character
    Saudalin Quemilien
    World
    Lamia
    Main Class
    Black Mage Lv 60
    Quote Originally Posted by HyoMinPark View Post
    I'm still convinced this is a weather issue, but I think it should be noted that Level3 is responding to tweets about what's going on with FFXIV today, and are saying they will look into whatever is going on. Again, I don't think this is a Level3 issue, but it would be interesting to see what they say. (Other than "DownDetector is not accurate"...even if that statement is true.)

    My last tracert (about 15 minutes ago) routed me through Level3 again. Took 18 hops to reach the server...and tons of packet loss along the way. Even with SE's post about most being able to have a "mostly stable connection" now, I still cannot connect to Aether.
    It may very well be the weather. I even tried my own tracert thing (I'll be damned if I can translate it though), and strangely, I see nothing about "Level 3" that I've seen in others, so does that mean that I'm not being routed through them?

    Screw it, I'll post the result. Feel free to translate.

    Tracing route to 199.91.189.30 over a maximum of 30 hops

    1 41 ms 40 ms 40 ms 10.0.10.1
    2 * * * Request timed out.
    3 40 ms 40 ms 40 ms ae18-1914.mia12.ip4.gtt.net [173.205.61.209]
    4 79 ms 80 ms 83 ms xe-1-3-0.mtl10.ip4.gtt.net [89.149.184.74]
    5 80 ms 81 ms 79 ms ormuco-gw.ip4.gtt.net [216.221.156.110]
    6 80 ms 79 ms 80 ms 192.34.76.2
    7 79 ms 79 ms 80 ms 199.91.189.234
    8 80 ms 79 ms 79 ms 199.91.189.30

    Trace complete.
    (0)

  2. #2
    Player
    HyoMinPark's Avatar
    Join Date
    Feb 2016
    Location
    Lavender Beds, Ward 13, Plot 41
    Posts
    7,339
    Character
    Hyomin Park
    World
    Cactuar
    Main Class
    Sage Lv 92
    Quote Originally Posted by DevilsGotAnRPG View Post
    snip
    Based on what I know, Ormuco is also in Montreal, and it appears that you're hitting them on your way to your server. So no, you are not being routed through Level3. Level3 usually shows up as such in a tracert (speaking from my experience):
    Montreal2.Level3.net
    or
    ORMUCO-COMM.Montreal2.Level3.net
    or some semblance of those two (Level3 is always in the address, though).

    It's been noted by some that Ormuco is also having issues (one poster...I think it was in another thread...posted that the couldn't access their website). Whether or not Ormuco has acknowledged that they are having issues, I haven't really looked into. I couldn't access their website earlier either, though it appears to be up now. But Ormuco is also in Montreal where Level3 has servers. Montreal has had some snow recently according to some people that live there, and I know weather can have a big impact on connectivity. So that's why I think this is ultimately just related to the winter weather, and not the fault of Level3, Ormuco, or SE.

    Speaking for my last tracert I did, I was routed through Level3....and never could get any connection. My abomination of a tracert looked like this (starting from hop 4, right before I start getting all the requests timed out...before then was normal):

    4 37 ms 57 ms 91 ms 12.83.112.13
    5 40 ms 32 ms 32 ms 12.122.141.233
    6 * * * Request timed out.
    7 * * * Request timed out.
    8 * * * Request timed out.
    9 293 ms * * ae-11-11.car2.Montreal2.Level3.net [4.69.141.1]
    10 * * * Request timed out.
    11 * * * Request timed out.
    12 * * 67 ms ae-11-11.car2.Montreal2.Level3.net [4.69.141.1]
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * 92 ms * ae-10-10.car2.Montreal2.Level3.net [4.69.153.86]
    22 * * 74 ms 199.91.189.23
    I'm no tech specialist, but my tracert still tells me that something is going on with Level3 (again, probably weather), and it's preventing me from having a stable connection to my server. I still can't even connect to my data center...I keep getting 2002 errors and booted. :c
    (1)
    Last edited by HyoMinPark; 12-13-2016 at 08:17 AM.
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