FFXIV and Level 3

[TaurusGilgamesh]

The funny thing is, you can ping the server. So I don't know if this has anything to do with Level 3. Another thing is, when I load the lodestone, none of my characters on the NA data center is found, but my alt on an EU server. So basically, it sounds like the NA data can't be retrieved at all. I mean, if you can reach the server, but not the game, the application might not work properly.

Correct me, cause I'm not understanding that behaviour. Maybe someone got more knowledge than me about network tech.

[HyoMinPark]

The funny thing is, you can ping the server. So I don't know if this has anything to do with Level 3. Another thing is, when I load the lodestone, none of my characters on the NA data center is found, but my alt on an EU server. So basically, it sounds like the NA data can't be retrieved at all. I mean, if you can reach the server, but not the game, the application might not work properly.

When you ping a server, however, you're directly pinging that server, not going through the process of routing to it. A ping may take a route to the server, but a ping test isn't the same as a traceroute. All ping shows is your latency to the server; it doesn't show the trace, therefore it wouldn't show if there are problems somewhere down the road on the way to the server, and it doesn't care to show the trace.

I can ping Cactuar just fine. However, when I do a traceroute to it, I can't get through Level3's Montreal servers without a noticeable increase in latency, and without the requests just outright timing out. Others on reddit are also noting a few other IPs they can't get past as well (xe-9-0-0.mtl10.ip4.gtt.net and ormuco-gw.ip4.gtt.net).

The server is fine (I still have friends that are still on it). But the route some take to get to the server is where the problem lies (i.e., those that route through Level3 and those other IPs listed above seem to be having the problem).

EDIT: I'm seeing some post about how there's a lot of snowy weather going on in Montreal, which is where Level3 has servers a lot of us end up routing through. Could also be part of the problem. I believe the other two IPs I listed are also located in Montreal.