SE needs to realize that the majority of its player base are new players still crawling through the TONS of content below max level while those that have reached max level leave the game quicker than it takes to say the word "goodbye".
FFXIV's retainment rate of players sucks, it's only doing well because of the new players joining in all the time. Letting new players skip all that content so they can then proceed to afk for the next 3-6 months in [insert name of new endgame hub here] and realize it's a waste of money to sub for this game since there is nothing to do is one thing only - shooting themselves in the foot.

And that's not even adressing the issue that at least I do NOT want to play in an ignorant community that has no idea what it is doing, no idea what the story is, and so on.
But who am I kidding, that last interview said they are in overwhelming favor of adding it in the dev team, so of course we'll get it, despite other MMOs already showing how negatively it impacts the community - and those are MMOs that actually have something to do for those ahead-skippers, which is not the case in FFXIV, sorry.