Has anyone else's Encyclopaedia Eorzea not shipped yet?

[Brannigan]

I ordered the Monday after fanfest and still haven't received shipping confirmation.

[Indiction]

How does SE handle their orders? Seems to me the people who ordered 2 weeks after fan fest are the ones getting the order confirmations first for whatever reason

[Grimmel]

Ordered October 25th; Have yet to receive tracking email yet the delivery has been listed as shipped since the day I ordered it. This is ridiculous.

[novio]

Same issue, ordered and charged on the 25th and it was labeled as shipped the same day. I'm well aware of the second print date being the end of November but expected a tracking number by now. It's odd that some have received theirs despite ordering at a later date. I enjoy SE games but their communication, services (SE Account Management - specifically third party payment companies in the past, Cleeng a more recent example of poor choice on third party service) and in general customer service has always been subpar.

[Indiction]

I'm really surprised you guys haven't gotten yours. I ordered Nov. 6th and I'm getting mine in the mail tomorrow. I don't know why or how my order was even processed before such a multitude of others but I am surprised to say the least.

[MicahZerrshia]

Ordered mine on Oct 25th too and haven't gotten it. Yet ppl who ordered it 2 weeks later are.

Thanks for the lousy service SE. Might I suggest you take a page from the version 1 playbook and do some massive layoffs to fill positions with more competent people as this is nothing new.

[Mysteltain]

I ordered mine on Oct. 31st, got a tracking number a couple weeks ago, and it just arrived today. It was actually a day early, so I was pleasantly surprised. I hope everything works out for those of you who are waiting!

[Naunet]

I'm really surprised you guys haven't gotten yours. I ordered Nov. 6th and I'm getting mine in the mail tomorrow. I don't know why or how my order was even processed before such a multitude of others but I am surprised to say the least.

Yeah, I don't really get it either. I ordered mine on Oct 25th, got an e-mail on the 28th that it had shipped, and it arrived only a few days later. Not sure what I did differently than everyone else who ordered on the 25th. XD

[Aramil]

Ordered October 25th; Have yet to receive tracking email yet the delivery has been listed as shipped since the day I ordered it. This is ridiculous.

The exact same thing happened for mine. I ordered the 25th and it's listed as shipped. When I contacted the online support they told me that my order is still in preparation despite being marked as shipped. I have yet to received a tracking number for it.

[Cylla]

Ordered mine on the 26th, has sat in the status of shipping since the day I ordered it. I know they pushed the shipping to the first week of Dec but here we are, in the first week of Dec and I have yet to get an email with a tracking number. This is why I hate ordering from SE store ._.