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  1. #1
    Player
    Alleo's Avatar
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    Jul 2015
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    Light Khah
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    Moogle
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    Arcanist Lv 91
    Well at least I can say that the Gamestop campaign in Germany is not running that smoothly. Depending on who you have in the shop you will get different kind of reaction. Some even had to decide if they want the FF15 bonus items or the FF14 bonus items..Online codes should be sent out every Tuesday, yet yesterday on Tuesday they had technical problems..now its Wednesday evening and not everyone of the week has their code (I also dont have mine V_V).

    Really all I can say is: Please SE choose your campaign partners a little better. So many mistakes in these different campaigns..

    @Enur: Well UK truly was horrible, but at least they got two while other countries waited for theirs and got disappointed.
    (2)
    Letter from the Producer LIVE Part IX Q&A Summary (10/30/2013)
    Q: Will there be any maintenance fees or other costs for housing, besides the cost of the land and house?
    A: In older MMOs, such as Ultima Online, there was a house maintenance fee you had to pay weekly, but in FFXIV: ARR we decided against this system. Similarly, these older MMOs also had a system where your house would break down if you didn’t log in after a while in order to have you continue your subscription, but this is a thing of the past and we won't have any system like that.

  2. #2
    Player
    TiaHariberux3's Avatar
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    Feb 2015
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    Empty Inside
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    Lich
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    Gladiator Lv 90
    Quote Originally Posted by Alleo View Post
    Well at least I can say that the Gamestop campaign in Germany is not running that smoothly. Depending on who you have in the shop you will get different kind of reaction. Some even had to decide if they want the FF15 bonus items or the FF14 bonus items..Online codes should be sent out every Tuesday, yet yesterday on Tuesday they had technical problems..now its Wednesday evening and not everyone of the week has their code (I also dont have mine V_V).

    Really all I can say is: Please SE choose your campaign partners a little better. So many mistakes in these different campaigns..

    @Enur: Well UK truly was horrible, but at least they got two while other countries waited for theirs and got disappointed.
    It is smooth atleast the local stores I went into different shops and got many codes only 1 shop told me its for games only but after telling them to check it again they gave the code for any product.
    (0)

  3. #3
    Player
    Alleo's Avatar
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    Light Khah
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    Moogle
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    Arcanist Lv 91
    Quote Originally Posted by TiaHariberux3 View Post
    It is smooth atleast the local stores I went into different shops and got many codes only 1 shop told me its for games only but after telling them to check it again they gave the code for any product.
    Yeah and other people had problems in the locals stores. ^^; And the online situation was not really smooth from the very beginning. I mean they did not know that the codes come from buying online too and only thanks to SE we could even get them there and yet even though we have to wait till its Tuesday each week to get the code per mail they still managed to have problems and only send them out on Wednesday (without any note on their website) and still not everyone got the code. That does not mean that everything went bad for everyone but it does not feel smooth for me.

    @Theodric: Oh sorry forgot that x_x. Then why did they even offer the second one? Really the whole situation and all the decisions that were made really confuse me.

    Quote Originally Posted by SetsunaSena View Post
    Is it just slight technical problem and they will send the code later? Or the code is gone and we got nothing?
    Well in the German forum one from the FF14 team said, that if we did not get a code till now we should contact support. (But only if you ordered before Tuesday, if you ordered afterwards you need to wait till Tuesday next week) So theoretically we should already have our codes, if everything went alright. But I fear that since the online part was not planned by Gamestop, the codes are not sent completely automatic..so if someone is behind this than there will never be a 100% safety that they wont forget someone..so if you don't have your code till tomorrow I think it would be the best to contact support too.
    (1)
    Last edited by Alleo; 12-01-2016 at 07:36 AM.
    Letter from the Producer LIVE Part IX Q&A Summary (10/30/2013)
    Q: Will there be any maintenance fees or other costs for housing, besides the cost of the land and house?
    A: In older MMOs, such as Ultima Online, there was a house maintenance fee you had to pay weekly, but in FFXIV: ARR we decided against this system. Similarly, these older MMOs also had a system where your house would break down if you didn’t log in after a while in order to have you continue your subscription, but this is a thing of the past and we won't have any system like that.

  4. #4
    Player
    TiaHariberux3's Avatar
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    Feb 2015
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    Empty Inside
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    Lich
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    Gladiator Lv 90
    Quote Originally Posted by Alleo View Post
    Yeah and other people had problems in the locals stores. ^^
    Who? If you be nice and are able to communicate you dont have any problems in a local store.
    (0)

  5. #5
    Player
    Alleo's Avatar
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    Light Khah
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    Moogle
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    Well I did not say that everyone had a problem but that it was not really smooth for everyone, be it store or online (especially online..)
    Why did some people had to mention that they want the code if they had the right amount of money on their receipt? I mean this is a promotion campaign for SE to get new players. But if you have to ask if you get the code than this will mostly be something only FF14 players will get. It might be that most people got their code after arguing with the employees but for me this is not smooth. Smooth is going into the store, buy something for the amount of money and get the code without having to ask for it. Even if this happens only in some stores, this is still negative for Gamestop, since they seemingly are not able to tell every store in the country how the campaign goes.

    I am also quite sure that the person that only got the FF14 code and not the FF15 one, because they had to decide between them, argued with the employees about it.

    Like I said, I dont say that everyone had a bad experience and maybe those bad ones are really a small number but seeing how they first did not even know that the campaign is also online, then reading about the negative experiences in the forum and having a bad one myself..well I am not really that happy about this promotion..and even though I finally got my code after contacting both supports I will probably not order something from Gamestop again..
    (1)
    Last edited by Alleo; 12-01-2016 at 10:18 PM.
    Letter from the Producer LIVE Part IX Q&A Summary (10/30/2013)
    Q: Will there be any maintenance fees or other costs for housing, besides the cost of the land and house?
    A: In older MMOs, such as Ultima Online, there was a house maintenance fee you had to pay weekly, but in FFXIV: ARR we decided against this system. Similarly, these older MMOs also had a system where your house would break down if you didn’t log in after a while in order to have you continue your subscription, but this is a thing of the past and we won't have any system like that.

  6. #6
    Player Theodric's Avatar
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    Sep 2013
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    10,051
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    Matthieu Desrosiers
    World
    Cerberus
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    Reaper Lv 90
    Quote Originally Posted by Alleo View Post
    @Enur: Well UK truly was horrible, but at least they got two while other countries waited for theirs and got disappointed.
    One. The second campaign didn't offer the more highly sought after items.
    (1)

  7. #7
    Player
    SetsunaSena's Avatar
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    Sep 2013
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    Gridania
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    17
    Character
    Setsuna Sena
    World
    Masamune
    Main Class
    Monk Lv 70
    Quote Originally Posted by Alleo View Post
    Well at least I can say that the Gamestop campaign in Germany is not running that smoothly. Depending on who you have in the shop you will get different kind of reaction. Some even had to decide if they want the FF15 bonus items or the FF14 bonus items..Online codes should be sent out every Tuesday, yet yesterday on Tuesday they had technical problems..now its Wednesday evening and not everyone of the week has their code (I also dont have mine V_V).
    Is it just slight technical problem and they will send the code later? Or the code is gone and we got nothing?
    (0)