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  1. #11
    Player Kosmos992k's Avatar
    Join Date
    Aug 2013
    Location
    Ul'Dah
    Posts
    4,349
    Character
    Kosmos Meishou
    World
    Behemoth
    Main Class
    Paladin Lv 90
    Quote Originally Posted by worldofneil View Post
    The customers are the ones giving the ISPs money each month. They have the biggest chance of actually making a change happen.
    You appear to have a very idealistic view of consumer power in this instance. None of the large ISPs will care one iota about this issue. You mentioned SE not worrying about subscription loss, how much less so will ISPs worry about customer loss? This routing issue affects only one service that any of their customers want to attach to. Everything else my house uses the net for still works.

    Quote Originally Posted by gothickitty83 View Post
    thanks!!! thats very helpful information so i can undy whats going on so they are going to fix it so we all can get back on?
    I wish I knew. There have been problems like this before, and they were resolved. The trouble is that if there are disputes between Level 3 and ISPs, none of us, SE included, has a direct line to the problem. SE has the largest single financial clout of the customers involved, so they might be able to put some pressure on Level 3 to fix things. If every customer affected by this problem contacted their ISP about it and told the ISP the specific nature of the problem, perhaps the ISPs might take note, but somehow I doubt that a significant portion of those affected will even contact their ISP, never mind tell them exactly what is needed so that they can understand what the problem is to affect a solution.
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    Last edited by Kosmos992k; 10-28-2016 at 06:10 AM.