Good Evening Support Team of FF14,

my Partner and me having problems Starting the Quest "The Ties that Bind", we're matching all the Requirements:

- Players must first complete the main scenario quest 'The Scions of the Seventh Dawn'
- You must be in a party of two with your partner
- You and your partner must be equipped with promise wristlets
- You and your partner must both be in the East Shroud
- You and your partner must both annul any pre-existing bonds before accepting the quest

My Partner has started the Quest once with someone else but it should be annulled properly since the other Person left the Server a longtime ago.

We still cant accept the Quest please help, thanks!

Best Regards
Cedric Thymaevaras and Inferialis Sager

Ticket-Number inGame was 6465652