I've brought up statistics that show that healers make a huge difference. I've also given examples of how a Healer NOT DPSing will cause a wipe. See the full pull on Fractal for example. The tank doesn't have enough cooldowns and the Healer doesn't have enough HPS to get through the fight if the Healer doesn't throw in some DPS. You will literally die. I'm not going back through FFLOGS a second time to find out specifically how much longer it takes. I did that already under very onerous circumstances to prove to someone who said it didn't matter. It matters.
Further it's not OPTIONAL. A bunch of people think it's optional, but SE specifically decided, after many bad people made it to 60 and were doing healz only, to add text to the game to say that you should DPS when no one needs healing.
To me, and most people with a brain, that means you should DPS a little bit instead of standing around doing jack all.
Just because it's not optional, doesn't mean people will do it. There are tanks that don't use cooldowns, there are NINs who don't AoE. That makes them terrible at their job, that doesn't make those skills optional.
Again, I know I can't force people to be good. But I can certainly state why I think they're bad.
Also, I now do Healer almost exclusively in DF content, because I'm sick and tired of being paired with bad Healers. I saw a problem, and I fixed it.
The problem with Healing is that it's disportionately bad when you have a bad healer. The thing that started to make me realize was that it was the DPSing healers that were good and the non-DPSing healers were bad, was when I saw people die often in Void Ark/Mhach when the Healers were doing zero DPS and when I regularly saw Healers in Cleric Stance I noticed no one was dying regularly that wasn't standing in stupid. And then I started noticing the same thing in DF. The healers being bad and not using Cleric were the same ones letting people die. Which is when I said "enough is enough, I'm doing to do this myself".


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