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  1. #41
    Player
    Eyn's Avatar
    Join Date
    Apr 2011
    Posts
    186
    Character
    Vickyle Eyn
    World
    Masamune
    Main Class
    Lancer Lv 80
    What's the latest update on this issue?

    I wanna close Click and Buy account (my only payment option) as soon as possible. It has charged me debit advice for never using the account.
    (0)

  2. #42
    Player
    Jennestia's Avatar
    Join Date
    Mar 2011
    Location
    Gridania
    Posts
    3,039
    Character
    Kanikou Escaflowne
    World
    Sargatanas
    Main Class
    Archer Lv 50
    Quote Originally Posted by Eyn View Post
    What's the latest update on this issue?

    I wanna close Click and Buy account (my only payment option) as soon as possible. It has charged me debit advice for never using the account.
    October-November they're implementing other ways of paying for the west.
    (0)

  3. #43
    Player
    Catapult's Avatar
    Join Date
    Mar 2011
    Location
    Lotus Gardens
    Posts
    3,240
    Character
    Thal Icebound
    World
    Ravana
    Main Class
    Dancer Lv 100
    "Mid-fall" was their deadline for a new recurring Credit Card option, which could mean any time before November the 21st in a latest-interpretation-of-fall scenario. (Astronomically, fall goes from September 21st to December 20th, which is from equinox to solstice.)

    Rest assured, there will be a large number of very unhappy chappies if we don't have something by December.
    (0)

  4. #44
    Player
    Catapult's Avatar
    Join Date
    Mar 2011
    Location
    Lotus Gardens
    Posts
    3,240
    Character
    Thal Icebound
    World
    Ravana
    Main Class
    Dancer Lv 100
    Most recent update:
    Sep. 14, 2011 14:00 [PDT] From: PlayOnline

    ClickandBuy Transaction Fee Issues



    We have identified an issue wherein certain customers using ClickandBuy as their means of paying fees for various services are being assessed an international transaction fee by their banks. The issue is currently being addressed so that these fees do not continue to occur. If you have been charged with an international transaction fee, please contact the Square Enix Support Center for assistance.

    Square Enix Support Center Contact Page
    http://support.na.square-enix.com/co...hp?id=447&la=1

    We apologize for the inconvenience this is causing and thank you for your patience.
    Which is amusing, because banks charging an international processing fee on the bank end is something SE has absolutely no control over, because of the very fact that ClickAndBuy operate out of the UK and Germany - to solve this problem you would need to go through a biller local to your country of residence. ie: Not ClickAndBuy.
    (0)

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