NEED OFFICIAL RESPONSE - LAG/CONNECTION PROBLEMS

[ReptaarRawr]

i'm tired to listening "Is for your internet, not fault of SE", if problem is my connection, why.... WHY a lot of ppl have the same problem? different county, different internet, and still have the same problems, and repeat... This problem began on July 1 after maintenance. and... about wtfast... yes, is better with wtfast... but does not fix forever. every 20 min have freeze and posibbly disconnected, and repeat... a lot of ppl of my static, FC, Linkshell and Duty finder, say the same, but read, Not all ppl, but if a considerable number.

[worldofneil]

if problem is my connection, why.... WHY a lot of ppl have the same problem? different county, different internet, and still have the same problems

It doesn't matter where you live, or what Internet provider you use, what matters is how you get to Square Enix's servers. If you think of it like a big road map, as we've seen from multiple traceroutes, the road with Level 3 Communications is sometimes "blocked" (peak times especially) and traffic going through there at those times slows down drastically (so in turn you get latency issues/delays/rubber banding and even disconnects if the packet loss is big enough). But if you go via another route, you don't have problems.

Your ISP is responsible for the route you take to get to your destination and it's their choice to send you via the blocked road. I don't know why they choose that route for you (cheaper for them?) and I don't know why Level 3 don't fix their problems (they'd rather not/cheaper for them not to?), but that's just why it happens.

yes, is better with wtfast... but does not fix forever.

WTFast (and other VPN software) try to work by changing the road you are on. Usually this works as you've seen and you avoid the blocked roads, but it can't always work depending on where you're trying to go and where you're starting from.

Square Enix have no control over your ISP (or the route they give you) or over Level 3 communications (not their company/nothing to do with them).

[Cleanse]

They can move their servers to a better location. This is the only game I have played with such an ongoing problem for this long of a period.

Hopefully if/when they merge data centers to be grouped by region, they also move them out of Montreal.

[Maxipep]

Why would they move servers for what is probably less than 0.00001% of the people who are having lag issues.

[Sareal]

better location out of Montreal.

So basically, somewhere where you would not have issues anymore but probably other people would? Maybe you have a list of places you want them to relocate to? No matter how you look at it, it's a bit self-centered.