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  1. #391
    Player
    FedoraTheExplorer's Avatar
    Join Date
    Jun 2016
    Posts
    150
    Character
    Roland Umbrosus
    World
    Brynhildr
    Main Class
    Reaper Lv 100
    I really wanted that butler outfit but... yeah, no.
    (3)

  2. #392
    Player Theodric's Avatar
    Join Date
    Sep 2013
    Posts
    10,051
    Character
    Matthieu Desrosiers
    World
    Cerberus
    Main Class
    Reaper Lv 90
    Quote Originally Posted by Snugglebutt View Post
    I am 99% sure it has nothing to do with UK law.

    I doubt anyone who claims otherwise can cite a specific law which forced this specific partnership with this magazine.
    Well, it's possible. Bear in mind that UK players were expected to pay more than everybody else for the Heavensward Collector's Edition and we never got any clarification or a solid explanation as to why, exactly, that was the case. In WoW, too, UK players are screwed over by being forced to pay more than players in other regions...even for purely digital services. The WoW subscription cost, for example, was specifically adjusted to go up in price for UK players - and the reasoning for that was equally flimsy/without explanation.

    So, in short, it isn't only Square Enix who treat UK customers poorly. It may not be intentional but it is unlikely to be a coincidence I think.
    (4)

  3. #393
    Player
    Altera's Avatar
    Join Date
    Jul 2011
    Location
    Bergen
    Posts
    1,159
    Character
    Chandani Aranka
    World
    Odin
    Main Class
    Black Mage Lv 100
    This partnership with the game magazine, is probably the worst partnership since FFXIV 1.0s Click & Buy subscription payment system, and that is saying a lot how I badly I feel about this EU Campaign.
    Disappointed
    (5)

  4. #394
    Player
    Cakekizyy's Avatar
    Join Date
    Jun 2016
    Posts
    1,057
    Character
    Cakellene St
    World
    Gungnir
    Main Class
    Samurai Lv 70
    Quote Originally Posted by Theodric View Post
    Well, it's possible. Bear in mind that UK players were expected to pay more than everybody else for the Heavensward Collector's Edition and we never got any clarification or a solid explanation as to why, exactly, that was the case. In WoW, too, UK players are screwed over by being forced to pay more than players in other regions...even for purely digital services. The WoW subscription cost, for example, was specifically adjusted to go up in price for UK players - and the reasoning for that was equally flimsy/without explanation.

    So, in short, it isn't only Square Enix who treat UK customers poorly. It may not be intentional but it is unlikely to be a coincidence I think.
    Thought Aus paid most.
    (1)

  5. #395
    Player
    Lyshell's Avatar
    Join Date
    Aug 2013
    Posts
    228
    Character
    Tobias Lashell
    World
    Cactuar
    Main Class
    Marauder Lv 90
    Awww reading this makes me sad for our EU brothers and sisters. I'm sorry. I would say send in your feedback both to the company (both the magazine and Square Enix EU) and post your displeasure on the forums here. It might not seem like it but feedback does make a difference. Seeing the Amazon promotion extended due to popularity is proof of it. Wish this was more convenient for you guys
    (1)

  6. #396
    Player
    TaranTatsuuchi's Avatar
    Join Date
    Oct 2011
    Posts
    1,462
    Character
    Aryn Tatsuuchi
    World
    Balmung
    Main Class
    Samurai Lv 90
    Quote Originally Posted by Zojha View Post
    Mostly because they were afraid of people again cancelling their orders after getting the code. That alone could have been prevented by physically shipping the code with the product, but that would have restricted eligible goods to items sold by amazon itself.
    Plus, one could simply return the good without naming a reason within a week or two, not accounting for guarantees.
    That in turn could be prevented by requiring buyers to formally resign from that right, either directly when buying, which would put the buyers at the mercy of amazon, or any time after receiving the goods, in which case the code would have to be given out with a delay.

    In any case, I'm sure there are much better ways to handle it.
    Pretty sure the items had to be 'sold and shipped by amazon' to qualify for the promotion in the first place.



    Quote Originally Posted by Ryuusama View Post
    I know, I saw 2 tread to disappear
    Well, the one I recall was a thread made specifically to discuss the removal of this thread.
    And I'm pretty certain that almost all forums have rules against discussing moderator actions.

    So that one was pretty justified.
    (2)

  7. #397
    Player
    Stormrider's Avatar
    Join Date
    Sep 2013
    Posts
    668
    Character
    Storm Rider
    World
    Balmung
    Main Class
    Miner Lv 60
    I have a weird comment reading this thread. I am guessing that they must have contacted several companies with the chance for this promotion. I would guess that this magazine publisher offered them the most financial benefit. The forums have a large percentage of players that defend the other financial choices that SE makes. Is this just not another financial choice?

    I am becoming kind of numb to the bad choices and how they chose to react to them. I am surprised that people are so shocked that SE lined there pocket(made a bad decision) in some way at the players expense.
    (1)

  8. #398
    Player

    Join Date
    Oct 2011
    Posts
    1,561
    Quote Originally Posted by Stormrider View Post
    I have a weird comment reading this thread. I am guessing that they must have contacted several companies with the chance for this promotion. I would guess that this magazine publisher offered them the most financial benefit. The forums have a large percentage of players that defend the other financial choices that SE makes. Is this just not another financial choice?

    I am becoming kind of numb to the bad choices and how they chose to react to them. I am surprised that people are so shocked that SE lined there pocket(made a bad decision) in some way at the players expense.
    If SE's primary motivation was truly just about the money they would sell it on mogstation and by proxy cutting out the middle man while charging the same amount. I have my own suspicions about the motivation for choosing this particular partnership option which I mentioned on the other page but it could simply be whoever was in charge of the selection process made a bad choice.

    I seriously cannot believe this was the only option available to them or that this option that forces UK players of their game to wait 3 months to receive all the rewards (compared to within 24 hours for JP and NA players) via an irrelevant physical magazine product which is invalidated by the invention of the internet and that may not even have the supply to meet the demand...then again based on how negative people are viewing this arrangement maybe they will have the supply to meet the demand because the demand has been lowered through less participation due to being a really bad deal for the UK players.

    I just cannot bring myself to believe that this was the best option open to SE...I really can't. It is certainly not a good option for UK FF14 players but I do not think we can do anything about it other than vote with our wallets and not buy the magazine plus voice our opinion on here to hopefully prevent future occurrences of bad deals like this. I had a feeling something like this might happen when NA players started screwing over SE by abusing Amazon's promotion via cancellations after receiving the codes. I even mentioned this at that time, said NA players who were doing it were not taking into account how would impact other regional promotions.
    (7)
    Last edited by Snugglebutt; 07-14-2016 at 04:05 AM.

  9. #399
    Player
    kurtqtec's Avatar
    Join Date
    Feb 2016
    Posts
    1
    Character
    Oka Thanatos
    World
    Gilgamesh
    Main Class
    Bard Lv 60

    Not impressed

    One more to the list... For household that has more than one FFXIV players who want the reward, we will end up having multiple copies of the magazines that nobody reads. What a waste of money... not very eco-friendly.
    (12)

  10. #400
    Player
    Dumbledoremd's Avatar
    Join Date
    May 2014
    Location
    Ul'dah
    Posts
    324
    Character
    Dumbledore Md
    World
    Sephirot
    Main Class
    Thaumaturge Lv 100
    Quote Originally Posted by PahecBoey View Post
    I need to second all of those complaints in this thread.
    I think we've waited long enough for all those items but you guys just decided to make us wait even longer, pay more than NA and JP, fulfill ridiculously stupid tasks (sending a picture of ourselves to get the last item??) and make other countries in the EU (and AUS) wait even LONGER...

    This is just not nice. And incredibly unfair.
    I will third all of the complaints also have a question what if your Australian but playing on a na server ?
    (1)

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