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  1. #1
    Moderator Baccanale's Avatar
    Join Date
    Feb 2011
    Posts
    746
    Greetings, XyonicS!
    Thank you for posting your concerns about your controller. In order to make sure that we have sufficient information for a thorough investigation, it would be a great help to us if you could provide the following details:

    Platform:
    Specify which version of Windows was in use to play the game.

    ISP:
    Name of ISP you use to connect to the Internet.

    Type of Internet Connection:
    Specify the type of connection. (dial-up, DSL, CATV, Optic Fiber, Other)

    Internet Connection Speed:
    Specify the speed of internet connection. (Example: 768Kbit/s, 5Mbit/s)

    Date & Time:
    Date and time of when the issue occurred. Please be sure to state the time zone of your region. (Example: Pacific Time = PST/PDT)

    Frequency:
    State how frequently the issue occurs. Please select from the following.
    1.Always
    2.Sometimes
    3.Once (Did not reproduce)
    4.Unknown

    Thanks again for your participation!
    (0)

  2. #2
    Player
    XyonicS's Avatar
    Join Date
    Mar 2011
    Posts
    66
    Character
    Elainial Treewisp
    World
    Cactuar
    Main Class
    Archer Lv 53
    Quote Originally Posted by Baccanale View Post
    Greetings, XyonicS!
    Thank you for posting your concerns about your controller. In order to make sure that we have sufficient information for a thorough investigation, it would be a great help to us if you could provide the following details:

    Platform:
    Specify which version of Windows was in use to play the game.

    ISP:
    Name of ISP you use to connect to the Internet.

    Type of Internet Connection:
    Specify the type of connection. (dial-up, DSL, CATV, Optic Fiber, Other)

    Internet Connection Speed:
    Specify the speed of internet connection. (Example: 768Kbit/s, 5Mbit/s)

    Date & Time:
    Date and time of when the issue occurred. Please be sure to state the time zone of your region. (Example: Pacific Time = PST/PDT)

    Frequency:
    State how frequently the issue occurs. Please select from the following.
    1.Always
    2.Sometimes
    3.Once (Did not reproduce)
    4.Unknown

    Thanks again for your participation!
    Windows 7

    Bigpond here in australia (one of the 2 main carriers)

    Cable

    30000/1000kbps

    oh, ummm, random times between patch 1.19 being available and when I posted the OP, the last time was about 15 minutes before I posted about the issue, I think. I am in Australia so have no idea what the time was there.

    2. Sometimes, total of about 5 times. Most only lasted between 5 seconds and 10 seconds, but the last time was from selecting log off in the menu until I gave up and used the mouse after trying every thing, including a ISP speed test.
    As I said it never happened before the update.
    One time was after fighting some giant crabs for a quest, after the fight I was waiting for my HP and MP to come back, so was not moving the control, once they were maxed I tried to move, but nothing worked on the controler, except the big X button, but the mouse and keybord worked, so was not a connection issue. I also switched to another controler the last time and still no luck. Just worried there may be a small bug got into the last update. I did use the new config program before ever running the game after the patch, just to make sure it was all set right.

    If you need more info, just ask, I will help if I am able.
    (0)