Coms should have nothing to do with mentor, tanks and healers alone, just for existing
O.o in the game get way too many coms whether they are good at their jobs or not lol, its the absolute worst way to scale any ones helpfulness.

Take the crown away imo, We have the channel, don't need the icon beside any ones name, that would weed out the ego only mentors.

I for one don't enter the chat much anymore / use the icon, as most chat was not directed to the new players anyway. Now I have seen some very nice personalities in our mentor chat, I think there are quite a few good natured people for sure, but it is more like a global nostalgia channel then a mentor chat channel.

It was a good try on se part to help new players and I'm certain it has helped a few. Nothing can replace just randomly offering some help to anyone that appears lost though, crown or no crown.

And to remember some new players want the help, some do not.