Customer service fail

[MilesSaintboroguh]

That's still very counter intuitive and saying "Oh it won't take long" is a pretty weak excuse (kind of like how people say the current relic "doesn't take long" to justify why it takes a lot to get one up to date). What may be just a short time to you can be longer to someone else. You say "use the party chat", yet you can't be in a group when doing solo content until your first dungeon at LV15, thus you'll still be cut off from talking to others every time you have to do solo instanced content. How much farther are we going to go to make even more restrictions for the sake of being less annoyed by RMT? Have people fill out surveys before registering? Watch a video?

[Luxea]

Snip

I got my relic in like...3 days of casual farm. It really didn't take long. Got i210? You've basically got the 230 as well, just do the buffer farm. Besides, I've not met a lot of talkative newbies who's a legit newbie. Most of them hardly respond even if you /tell them and I used to go around /tell-ing low levels when I used to recruit for my FC.

As for restrictions - I need to ask you if you care more about attracting new players (esp the ones who need more than a few days to a week to hit lvl 21) or retaining your old ones. I genuinely feel for the people who are getting bombarded by RMT. Luckily, my server's kinda crowded so I don't get much of it.

It's been said before. Whitelist. Only allow /tells from friends/LS members/FC members. If some random person wants to know where I got my wicked awesome sword or where I got my pants for glamour, they can use /say. If someone needs help clearing content, they have the PF for that, they really don't need to /tell random people for help.

I personally think this is a good idea. Or, just allow X /tells to people not on friend/LS/FC. X= 1 (or some other low number) per minute or less regardless if they're sent to the same person or not.