"An error has occurred on the game server.(30002)13164XXXXX,30099561,5"

[Estellios]

You should post this in the In-game bugs section but make sure to give them all the necessary information (there's a form-type thing in a sticky in that forum)

[Rutelor]

You should post this in the In-game bugs section but make sure to give them all the necessary information (there's a form-type thing in a sticky in that forum)

Frankly, I don't know this is a bug. It might have been a mishandled process, by the GM that answered the first call.

BTW, Fox, have you tried calling another GM from your newly created character?

Best of luck to you, buddy.

R

[Fox_Stark]

BTW, Fox, have you tried calling another GM from your newly created character?

Yes, 4th times.. al the times they close me with this answer:

"Hello and thank you for your call.

We wish to extend our deepest apologies for any inconveniences you've been experiencing lately. If you're having technical issues, Game Masters will unfortunately not be able to assist you.
Please go to http://support.eu.square-enix.com for possible resolutions or additional assistance with this issue. Keep in mind that live support for this issue will be handled Monday through Friday 9am to 6pm GMT.

Thank you for your understanding, and best wishes to you.
-FINAL FANTASY XIV Game Master Staff"

All the times I tell them that I've already done the chats and tickets...

[Ombra]

That's a shame, I just hope someone'll fix this bug soon.

[Geist]

Also, I agree - bump this.
Especially since we don't know that much - perhaps the issue is just episodic (i.e. totally unpredictable and random); in a worst case scenario, it's not, and this would mean the same woes for more players. In both instances, and with the next patch already looming on the horizon, a check is in order.