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  1. #1
    Player
    Crissy's Avatar
    Join Date
    Mar 2015
    Posts
    25
    Character
    Anapurna Rakshasa
    World
    Malboro
    Main Class
    Dragoon Lv 60
    Far be it from me to defend Comcast, but I've traced latency and packet loss back to servers. There's nothing going on until you get to the "end of the line". It's also restricted to dungeon/raid servers; my realm servers are working well.
    (0)
    Last edited by Crissy; 12-03-2015 at 12:22 PM.

  2. #2
    Player
    ElHeggunte's Avatar
    Join Date
    Aug 2013
    Location
    The Nation of Domination
    Posts
    1,466
    Character
    Naiyah Nanaya
    World
    Diabolos
    Main Class
    Monk Lv 100
    Quote Originally Posted by Crissy View Post
    Far be it from me to defend Comcast, but I've traced latency and packet loss back to servers. There's nothing going on until you get to the "end of the line". It's also restricted to dungeon/raid servers; my realm servers are working well.
    That doesn't necessarily mean there's anything wrong though. It's not unusual for a node, especially at "the end of the line", to shunt a ping test packet to low priority or to throw it out all together in order to make room for actual traffic. It can easily cause a test to give you exaggerated ping or timeouts even if normal data has no issues whatsoever. For example, even when I'm having zero issues with my connection in the game (including instances), if I were to do a ping test from where I am in north Florida up to where SE has the servers in Canada, my "ping" always skyrockets into the 400-600 range once it hits Montreal. And that's all because of how the Level3 node handles the ping test packet more so than my actual connection.

    Besides, as mentioned, if it were a problem with the servers themselves then literally everyone connected to that data center would be having the same problem. That's rarely the case, so the cause is almost always something going wrong in between your ISP and the game servers, which is typically out of SE's hands.
    (5)
    With this character's death, the thread of prophecy remains intact.

  3. #3
    Player
    Saccharin's Avatar
    Join Date
    Aug 2013
    Posts
    1,128
    Character
    Blue Kitty
    World
    Moogle
    Main Class
    Conjurer Lv 84
    Quote Originally Posted by Crissy View Post
    Far be it from me to defend Comcast, but I've traced latency and packet loss back to servers. There's nothing going on until you get to the "end of the line". It's also restricted to dungeon/raid servers; my realm servers are working well.
    I bet you never. The no reposes near the end are a security feature and they wont ever respond to pings.

    Can you post the tracert.
    (0)

  4. #4
    Player
    Raist's Avatar
    Join Date
    Aug 2013
    Posts
    2,457
    Character
    Raist Soulforge
    World
    Midgardsormr
    Main Class
    Thaumaturge Lv 60
    Quote Originally Posted by Saccharin View Post
    I bet you never. The no reposes near the end are a security feature and they wont ever respond to pings.

    Can you post the tracert.
    Curios about the trace as well. Many times we have found they aren't tracing to the proper subnet. See a lot of people still tracing to the EIDOS web server...on i-web lines (not Ormuco) and physically in a different section of Montreal.
    (1)