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  1. #1
    Player
    xsieg's Avatar
    Join Date
    Nov 2015
    Location
    gdfsfgsd
    Posts
    2
    Character
    Sieg Illy
    World
    Goblin
    Main Class
    Arcanist Lv 50
    UGH! Why is it so difficult for them to add a purchased product? Doesn't all the steam information sync with the mog station? I don't understand why my account can't be credited with heaven sword and then just allowed to download the game outside of steam. I mean, really if the steam version is so damn locked then this needs to be made more clear. I am really sore about this. I'm not at all angry for your response so don't take any tone in my writing as an attack on you. I just find this completely ridiculous. I will not be returning to the game if this really is the case. Anyone else to confirm?
    (0)
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  2. #2
    Player
    Vandril's Avatar
    Join Date
    Jul 2014
    Location
    Ul'dah
    Posts
    555
    Character
    Ter'vin Valash
    World
    Diabolos
    Main Class
    Ninja Lv 70
    Quote Originally Posted by xsieg View Post
    Anyone else to confirm?
    It's true. Dumbly enough, the Steam and Non-Steam versions of the game and expansion do not mix.

    Quote Originally Posted by xsieg View Post
    I will not be returning to the game if this really is the case.
    It seems silly to quit a game over a mild technical difficulty, but...

    Bye.
    (1)

  3. #3
    Player
    Niwashi's Avatar
    Join Date
    Aug 2013
    Posts
    5,248
    Character
    Y'kayah Tia
    World
    Coeurl
    Main Class
    Ninja Lv 50
    Quote Originally Posted by xsieg View Post
    UGH! Why is it so difficult for them to add a purchased product? Doesn't all the steam information sync with the mog station?
    I agree it's a ridiculous limitation. SE and Sony managed to work together well enough to ensure console players can alternate between whether they want to purchase through the PlayStation Network or get retail boxed versions, and can alternate between both between the game and expansion. I don't know what occurred between SE and Valve that prevented a similar arrangement for Steam. And I'm not really sure why SE would have allowed release through Steam in the first place without these issues being worked out so it could work seamlessly with other versions.

    And given that it does have such limitations, the original ARR game on Steam (as well as its free trial) should come with big prominently-placed warnings about how it's not compatible with retail version upgrades.
    (0)