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  1. #9
    Player
    Raist's Avatar
    Join Date
    Aug 2013
    Posts
    2,457
    Character
    Raist Soulforge
    World
    Midgardsormr
    Main Class
    Thaumaturge Lv 60
    Quote Originally Posted by RocheKat View Post
    Still no response of any kind to anyone about this. I have now lost over a weeks worth of time on my subscription... At this point I am very close to saying I am done with everything from SE. Unlike most people I protest with my wallet and I don't give in. I refuse to give people money if they don't even respect a customer enough to say that they are aware of the issue. To say I am pissed at this point would be an understatement.
    Ummm...there is a sticky about it. Was even linked in the post right above yours. Here it is again, but this time showing the title of the thread:

    Sticky: Latency/Connection Issues Since the Launch of the EU Data Center

    As to your specific connections, Allband may not peer directly with them, but the two larger ISP's they use to get to a backbone peer heavily with Level3 and AT&T...two of the most frequently reported names on this issue in the US right now. So, as suggested in that thread you should also submit a ticket to your ISP as well.

    And lastly, this forum is for user-to-user support and not user-to-SE support. They have a seperate forum for reporting bugs and an official support portal for requesting support directly from SE. There is another sticky up top welcoming you to this forum that explains this. Basically this is a user sandbox for discussing issues and possible solutions.
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    Last edited by Raist; 10-29-2015 at 08:53 PM.