Horrible lag on Balmung the past two evenings.

[Orchidias]

They don't alter routing for your specific connection. They could alter information to connect you to a different gateway as a sort of quick and dirty fix (which has been applied a few times)---this effectively may cause different metrics to come in play that route you differently. That is what gets altered basically, the metrics used in route decisions.

And I'm saying that the ISP has NO reason to make any sort of amendment to the connection that's running as needed otherwise. It'd be one thing if service was being disrupted in everything internet-related, but when everything else is running just fine and it's just this one area that is the responsibility of Square-Enix and it's server choices, then even the ISP is going to say no can do, buddy. All your technical explanations are doing is serving to confuse most of us who have no idea what you're talking about or how to even utilize it even though you're obviously trying to help here. But it isn't helping, and we need an official fix to this rather than us running around like headless chickens trying to figure this out on who to ask for what.

AT&T already said they're not allowed to reroute it through any other way than the one I am already using. They refuse to make any changes so the suggestions to reach out to them while reasonable in theory are ineffective in practice. It is starting to seem like rather than the individual ISPs, there is a problem further down the route that all our connections are running through to get to the servers in Montreal. If that's the case, I hope square Enix investigates it otherwise I won't be able to enjoy 3.1 at this rate and may have to let my subscription run out as well.

And this is why we need an official response and fix from Square-Enix because at this rate, I won't be able to play with my friends, my bf won't be able to play either, and with all the money I have been putting into the game, it's going to be a big deal if S-E starts losing long-term players to something they have experienced before and that should not have been repeated again.

[Kassatsu]

I too am in Florida and have ATT and have the horrible lag...

[Hazakh]

I was about to start my own thread and then I saw this I one, so I thought why not since I'm on Balmung myself. I started having lag issues more than usual the past few days, but it wasn't so bad that I couldn't run dungeons and content. Just the occasional 2-4 seconds screen freezes and slow response times when interacting.

However, last night the lag and connection were so bad I could barely do anything without freezing for more than a minute followed by 90002 errors.

[Ruxien]

Live In Georgia and have AT&T and have never had a single lag or drop in ping since the last update x/ now everything i do lags.

[Pinkie_Pie]

Live In Georgia and have AT&T and have never had a single lag or drop in ping since the last update x/ now everything i do lags.

I know, crazy right. I was never getting this till last update. They just made a post about EU server but what about us in the NA servers. Its like, they just totally forgot about us.

I also want to point out is that NA players are getting no lag in the EU servers which makes no SENSE.

[Evine]

Getting this same experience on Faerie. No prior connection problems.

Edit: Specifically, Faerie in the Northwest US using Comcast

[Gyson]

Day 6. Issue still ongoing. Massive lag to Balmung and dungeon servers still persists.

13 52 ms 57 ms 238 ms ae-11-11.car2.Montreal2.Level3.net [4.69.141.1]
14 80 ms 113 ms 87 ms ae-11-11.car2.Montreal2.Level3.net [4.69.141.1]
15 58 ms 57 ms 56 ms ORMUCO-COMM.car2.Montreal2.Level3.net [4.59.178.74]
16 72 ms * 67 ms 192.34.76.10
17 66 ms 67 ms 66 ms 199.91.189.242
18 67 ms * 67 ms 199.91.189.139

Hops prior to 13 remain in the 10-27 ms range.

Pinging 199.91.189.139 with 32 bytes of data:
Request timed out.
Reply from 199.91.189.139: bytes=32 time=67ms TTL=42
Request timed out.
Reply from 199.91.189.139: bytes=32 time=66ms TTL=42

Ping statistics for 199.91.189.139:
Packets: Sent = 4, Received = 2, Lost = 2 (50% loss),

[Pinkie_Pie]

Day 6. Issue still ongoing. Massive lag to Balmung and dungeon servers still persists.

13 52 ms 57 ms 238 ms ae-11-11.car2.Montreal2.Level3.net [4.69.141.1]
14 80 ms 113 ms 87 ms ae-11-11.car2.Montreal2.Level3.net [4.69.141.1]
15 58 ms 57 ms 56 ms ORMUCO-COMM.car2.Montreal2.Level3.net [4.59.178.74]
16 72 ms * 67 ms 192.34.76.10
17 66 ms 67 ms 66 ms 199.91.189.242
18 67 ms * 67 ms 199.91.189.139

Hops prior to 13 remain in the 10-27 ms range.

Pinging 199.91.189.139 with 32 bytes of data:
Request timed out.
Reply from 199.91.189.139: bytes=32 time=67ms TTL=42
Request timed out.
Reply from 199.91.189.139: bytes=32 time=66ms TTL=42

Ping statistics for 199.91.189.139:
Packets: Sent = 4, Received = 2, Lost = 2 (50% loss),

How do you do that? whats the command to do that?

[Gyson]

How do you do that? whats the command to do that?

You have to open a command prompt (DOS window). You can do that by typing "cmd" and hitting enter in the START>"Search Programs and Files" box under the windows button on the lower left corner of your screen.

In the black command prompt window that opens, you want to type "ping 199.91.189.139" (no quotes) and hit enter. That will ping the Balmung server (sometimes you have to do it several times to see an undesired result). You can also do "tracert 199.91.189.139" (no quotes) at the command prompt and that will show the route between your computer and the Balmung server (as well as the times it takes in milliseconds). Tracert takes about a minute to complete (and, again, you may need to run it more than once), so be patient.

[Gyson]

I advise everyone having problems to comment here: http://forum.square-enix.com/ffxiv/t...EU-Data-Center

At first I thought it was just for European customers, but reading it more carefully it seems to be for connection issues in general since the launch of the EU data center.