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  1. #1
    Player
    Tristian's Avatar
    Join Date
    Dec 2014
    Location
    Gridania
    Posts
    5
    Character
    Tristian Rillemont
    World
    Diabolos
    Main Class
    Conjurer Lv 54
    i play only on my main computer, my sister, father and friend via PS3 and thats it. we never move computers or consoles so this shouldn't be happening. its been going on for 3 months now and ive dealt with it but come on i had to change my password yesterday and again today...
    (0)

  2. #2
    Player
    worldofneil's Avatar
    Join Date
    Aug 2013
    Posts
    2,650
    Character
    Scott Pilgrim
    World
    Omega
    Main Class
    White Mage Lv 100
    Quote Originally Posted by Tristian View Post
    i play only on my main computer, my sister, father and friend via PS3 and thats it. we never move computers or consoles so this shouldn't be happening. its been going on for 3 months now and ive dealt with it but come on i had to change my password yesterday and again today...
    Your Internet provider probably has a dynamic IP address (not fixed/static) so every time your router tries to get a new IP address from your provider there's a chance it'll be something different. Then each time you log into FFXIV with a new IP address it'll trigger the "suspicious activity" flag.

    To fix this as others have mentioned above, just add a security token to all affected accounts (either a physical one which is a small cost from SE or as a smartphone app (free for Android and iOS). Having a security token on the account not only allows you to have a free teleport location in game (that you can change whenever you want), but it also overrides the IP checking.

    Or you could contact your ISP and ask for a static IP address (if they can do that though they'll likely charge for it).
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