password security driving me nuts...

[CuteWhisper]

The security app or token removes it. This is the only way to do so.

Weird.. I have a one time password and I got locked out from my account when I tried to login on my mother's PS4..

[Erim-Nelhah]

If you're on PC, you can use the app there with BlueStacks. I've never had a problem with it.

If, like me, you don't like bluestacks (because it runs as a TSR and eats resources like candy, on top of the "pay us $3/mo or install a new sponsored app every day"), it also works quite well in Windroy (http://www.windroye.com/index_eng.html - download Windroy, not Windroye - both should work, but Windroye gains compatibility in exchange for extra resource consumption). The only problems with windroy are:

1. it requires you to set a resolution in an environment variable or it runs fullscreen (WINDROY_RESOLUTION=480x720 is what I use - you can set it up in System Properties in Control Panel),
2. when running in portrait (vertical) mode there's no "system menu", and thus no "menu button", so the only way to disassociate your app is with the recovery password, and
3. it has a non-disablable debug console window.

On the bright side, when you close Windroy, it's closed, not running in the background like Bluestacks does. It also doesn't hog system resources like Genymotion (and its manual equavelent, VirtualBox) does even if you do leave it running, tho I don't recommend doing so (I've had the graphics layer crash with long use, and then manually closing windroy causes about a dozen errors to pop up in quick succession).

--Erim Nelhah

[M0xie]

While the security token is great for the security, FFXIV's system is a bit overzealous. Any IP address change forces you to change your password, even if its from an IP range from the same ISP. They could tone it down a bit.

I disagree, I don't think this is too much, seeing as how infrequently this occurs for most people, not to mention that it seems like a very logical safeguard to have.

To the OP: Why the heck are you not using the security token?! "Must needs!"

[dekal]

Weird.. I have a one time password and I got locked out from my account when I tried to login on my mother's PS4..

May be someone was trying to get to ur account and u tried it they locked it for ur protection.

[CrystalRainbow]

I don't have the token my wife does.
I've had to reset my password like 2-3 times in 2 years. one of the moves was USA to Canada.


My wow Account got hacked, my wifes wow account got hacked.
So ya, we are all good for this level is security.

[Nadirah]

Got the token for WoW in 2009 after my guildmate got hacked mid raid.

Saw FFXIV had one. Was a no brainer.

[Raist]

$9 or $10 investment in early 2009 (forget exactly, was a pre-order)---my token shipped April 08, 2009 (postage on the box). Continued playing XI almost daily on through May of 2013 (granted there was some downtime during the Tsunami, but I was very active on the forums and still used it periodically even when the service was down). Token didn't get used for a while until I got into the XIV beta and such, and have logged almost daily (when services were available) since then as well. It still functions just fine (still hasn't shown the low battery icon) 6 years later, with somewhere around 5 years of near the equivalent of daily use (some days no usage, other days will have multiple usage like on a weekend off I may log in/out several times in a day).

Extremely simple to set up and use. Even with the new price of $11... it is a lot of "bang for the buck".

[Caiera]

While the token offers great extra protection, this cannot be the route cause for the problem given,
My old Service Provider used to have daily updates downloading every night which caused this very issue,
after switching SP to another provider, I have never had a problem since

[Gilraen]

While the token offers great extra protection, this cannot be the route cause for the problem given,
My old Service Provider used to have daily updates downloading every night which caused this very issue,
after switching SP to another provider, I have never had a problem since

The originator's problem is that they travel alot, meaning they are using IP addresses not similar to that at home. More often than not this is a sign you've been hacked. This was a big problem in XI and Square's approach to solutions was... convoluted. This is the best solution they came up with and, really, it's been working pretty well. People are still getting hacked, but it's impossible to stop the most persistent of hackers.