SICK OF THE LAG FEST

[Nolem]

You shouldnt be doing this much, if you pay every month for a game such as FFXIV. People having major problem with lag/stutter should be their main priority in resolving the issue.

[TeaTimeBear]

You shouldnt be doing this much, if you pay every month for a game such as FFXIV. People having major problem with lag/stutter should be their main priority in resolving the issue.

Hasn't been fixed since launch tbh. I used to post about it in general but the community will quickly shoot you down even if you're just asking for support. "If it doesn't affect me then it isn't worth paying attention to."

Why fix it when this community will tell you it's your fault?

[Nolem]

If it was me or 10 other guys it would be understandable that it might be on our end. Fortunate (i guess) for us is that many people have this not to mention how much more who dont post here and search way to fix it. If you play the game and dont change your hardware or software and your ISP is working fine along with other online games apart from Final Fantasy, then its easy to assume whos at fault (Community shout "ITS YOU"). Though buying new router, playing with settings or more when its not your fault and other online games and services work fine is stupid.

On my side this lag started after the instances stopped to exist. Soo its propably server overload though it also happens off peak hours. Cant do dungeons or nothing cause im a healer.

[Raist]

You shouldnt be doing this much, if you pay every month for a game such as FFXIV. People having major problem with lag/stutter should be their main priority in resolving the issue.

SE can't fix something that is out of their hands to address. Your ISP is the one responsible for resolving your internet routing issues. It is their policies that dictate how you are routed. If that winds up putting you on overly congested paths, it is their responsibility to address it--either work to clear the congestion somehow, or alter your route. It IS within their power to address if it is determined to be a routing issue.

[Nolem]

SE can't fix something that is out of their hands to address. Your ISP is the one responsible for resolving your internet routing issues. It is their policies that dictate how you are routed. If that winds up putting you on overly congested paths, it is their responsibility to address it--either work to clear the congestion somehow, or alter your route. It IS within their power to address if it is determined to be a routing issue.

Yes and like i said about it happened after the instances were lifted. I did called the ISP for information, if they did change something in their settings cause im getting huge lag in a game and they did notify me there were no changes made.

[Alexika]

I can't expand it any more than that because that's all I do. I log in through a VPN service (Vypr) via PPTP manual set up and connect. I've done this with more than one VPN service and it works for me. I don't have a special router just a regular fios router. It won't work if you don't have a VPN service set up and by that I mean paid service. I'm sure someone has found a way to tunnel to the console for free but you'll likely still end up paying money for a router that can specifically tunnel and allow one to host from their house.

I have Vypr too, my PS4 fails to obtain an IP address when I use an ethernet cord from my laptop to my PS4.

[TeaTimeBear]

I have Vypr too, my PS4 fails to obtain an IP address when I use an ethernet cord from my laptop to my PS4.

Did you follow everything listed here? https://support.goldenfrog.com/hc/en...N-Manual-Setup If we have the exact same hardware you should be able to connect.

[Raist]

Yes and like i said about it happened after the instances were lifted. I did called the ISP for information, if they did change something in their settings cause im getting huge lag in a game and they did notify me there were no changes made.

It isn't necessarily your ISP's network having issues...how many times does it have to be mentioned in these threads? Ormuco peers with 5 top tier ISP's, and our ISP's peer with some or all of those same ISP's (and sometimes additional ISP's as well) to bridge the gaps between networks to get us from point A to point B. Routes vary greatly--you can have 5 hops to one destination, and 63 to another. One peer may have 5 hops on their portion of the route while another may have 12. Every single one of those hops is a potential point of failure.

Your ISP is the FIRST one in the chain that negotiates the path to get you where you want to go. They are the ones you pay for the service--and they negotiate the front portion of your route and also which ISP will be handling your packets outside of their network to get you to each of your requested destinations--be that a website, Netflix, or FFXIV. Your ISP decides if you'll be on lines managed by AT&T or XO first, or if they will peer more directly to Level3, Cogent, TATA, TiNet, or Verizon Business class. Whether the problem persists on their own networks, Level3, Cogent, TATA, TiNet, Verizon Business (alter.net/UUNET), or some other intermediary ISP---they are the first and most important person to pull into address the issue because they are the ones who determine who will be carrying your packets between their network and SE's ISP. They have the influence and resources to affect a change--be that to facilitate correcting the network problem on the current route, or to alter the path so you get routed away from the problem segment.

That is why it is so important to have a proper analysis done of your route--not just taking your ISP's help desk employee's word for it either. Most the time the first person you get on the phone is not authorized or even provided the resources to fully handle these types of issues--so it has to be escalated to a higher tier. It typically is not the type of problem most Help Desks are equipped to address themselves---the typical topology requires more of an Admin level of support, which calls for escalation to higher tiers (sometimes you have to go through T2 and then T3).

Someone simply needs to narrow down where the problems are before you can get them addressed. Far more often than not we are seeing that it is indeed a problem with the routing in play here (and NOT with just this game either--there is well over 20 years of precedent for this type of thing). This has been going on for decades now...it is nothing new. Bad routing is a known culprit for these symptoms--if it were strictly server side or even SE's network it would be affecting players en masse across the data center, which is clearly not happening in most cases. Thus, you have to make sure things or good at the client level, the client's host network, and then you work out from the gateway...testing all points along the way until you reach the server. That is how the troubleshooting process generally works, and as such the bulk of the tools are set up to be used in such a way to test the pathing between client and server.

TLDR:
Your ISP may not have changed something on their end---but if something in the route DID change and it is now rendering the route unserviceable, once identified it is your ISP's job to facilitate adjustments to the assigned route as necessary to restore serviceability. Whether that is an issue on their network or a routing partner--or even at the exchange point into the destination's ISP--it is your ISP's responsibility to facilitate the needed investigation and changes on your behalf. Either they can crawl someone's backside at Level3 (or whoever it is they paired you with for peering/transit) to fix the problem, or they can switch you to another exchange (either another one of their partner's exchange points or another ISP with whom they have peering/transit agreements).

You are paying your ISP for their service (and some pay quite a hefty price)--if they are failing to provide an acceptable quality level of service, then you need to hold them accountable until they do.

Edit:looking at your post history...you were experiencing these issues before Heavensward was released (back into 2014 even)...and didn't see where your routes were properly investigated. I've been in game since Beta4...had issues, and got them addressed by my ISP and haven't needed a VPN in over a year now because of it. Just saying...a closer look at what is really going on along your route may be needed.

[Nolem]

Thanks for clarification. Then i have to wait for it to resolve itself or EU Data Center to move to Europe (hahaha, i know good joke) cause i know most of ISPs in my country and their tech service. Thanks again...

[Bentozzi]

I wonder what an idiot put european data center in Canada...