New payment options

[Jennestia]

I'm glad to see it's not just me picking up on the fact that all we've seen is a North American producer's announcement with no clarification on how far this reaches.

Probably because it was mainly NA base complaining about it since aside them, there were importers in countries who SE doesn't even officially support (e.g there's no Korean version of FFXI/XIV.)

*Hopes Paypal is included*

Already is.

Uh IDK about you but I spent money in order to buy their software to play their game...so damn skippy they should say something. They got my money...

Also...I am a bit concerened where Crysta and C&B isn't accept in certian countries...I hope they do take into consideration a form of payment that can be used ANYWHERE so those who want to play won't be left out.

Yeah, I think you've been scammed if you're paying for XIV monthly.

The reason it's not accepted in some countries is the same reason I can't use every service in Japan nor could I use Paypal in Japan for quite a bit -- It's just not accepted in some countries and it's a part of life, sometimes legalities come into play which is why they can't offer certain options somewhere, especially if the country isn't officially supported. Hell I bought 3 CE's for me and my family, so I'm pretty sure I paid money, however this is regarding monthly payments which FFXIV currently doesn't deal with it nor will for more than likely another year at minimum, so it's not something that affects us.

Even then it's tied to the SE accounts just like XI is, so whatever XI does regarding payment, XIV does. This is why I say it would be surprising if they tell us how we're paying for XIV before we even begin to since it seems like an announcement that will be made when we start paying. Nothing is set in stone till fall anyway.

[Libtech]

Wow imagine that.. SE said to please be patient because they were looking into this problem, and they actually did!!! Can you believe it?

[Fensfield]

Well now, that is good. Here's hoping us Europeans see the benefits and all, though...

[Kaida]

POL EU page updated!

woooo happy dayssss

[Catapult]

POL EU page updated!

woooo happy dayssss

To be more specific:
http://goo.gl/asMTQ

We wish to thank all our players for the support they have shown towards FINAL FANTASY XI.

We have taken your valuable feedback on board and, as a result, we are working hard in tandem with our US team to address any issues you may have encountered with the new billing system. To ensure that a number of significant improvements can be introduced, we have decided to extend the period to transfer accounts in order to benefit our customers in Europe as well as players in other countries.

- New credit card payment options for Crysta [Available Now]
- The option to specify exactly how much Crysta you want to buy [Early Autumn]
- New recurring payment credit card options [Mid Autumn]

We will continue to investigate other viable billing options suited to Europe and other countries and endeavour to keep you informed. We remain committed to providing our players with a FINAL FANTASY XI experience that is as rich, fun and exhilarating as possible.

Once again, we sincerely appreciate all of your ongoing support and hope you continue to have many more exciting adventures in the world of Vana'diel!

FINAL FANTASY XI Online Team – Europe

Good to hear they recognize the outside-of-EU issues as well, although I do note some vagueness in the commitment for other countries. It is only semi-clear if the new recurring Credit Card option in the works will apply outside the EU.

It also does not properly touch on the topic of where Crysta is or will be available in the future. This first two method promises are only useful to you if you live in a Crysta-region already.

[Chocobits]

Sounds like they're well on the way to reforming the payment system. I hope they keep that level of commitment in the future and try to avoid such roadbumps....

[InuraBera]

Thanks for quoting that Thal, is appreciated. One thing I'd really like with the eventual PS3 launch is to pay through the PS3 as I am doing currently for DCUniverse Online (though I guess both are technically Sony probably makes that easier), particularly as that also means I don't need to get involved with any billing web-pages or such from my PS3 - always felt bad using PlayOnline through my Xbox360 though things have improved a lot for all services since then.

The best thing about all this is getting away from third parties - I barely trust sending money to a company directly over the net never mind some slimy looking company like Click and Buy! Very pleased with this, and look forward to seeing what options there is...eventually...for now I'm happy to pay nothing *grins*

[Scherwiz]

There is still no news on the XIV front about any of the changes to the payment system, why? Just because we arn't paying yet, dosen't mean we haven't put our credit/debit cards into payment info WHERE ARE THE ANSWERS?

[Chocobits]

There is still no news on the XIV front about any of the changes to the payment system, why? Just because we arn't paying yet, dosen't mean we haven't put our credit/debit cards into payment info WHERE ARE THE ANSWERS?

You answered your own question. We aren't paying yet. We already know what our payment options are going to be once the game goes pay to play - it'll be exactly the same as with FFXI because they both use the Square Enix account management system. They've given us two very satisfactory responses on the PlayOnline site. The first detailed an outline and timeline for the changes for NA customers. The second did the same for EU players, and mentioned that other regions would receive updated payment options.

If you have already signed up with ClickandBuy, you are advised to cancel that account and contact your bank to change the account number of the card linked to your CnB account.

Terminating your account with ClickAndBuy

Remember that "Account Maintenance Fee" for ClickAndBuy? When you click "Register/Update Card Information and click "Unregister" under Square-Enix Account Management, tou are essentially "unlinking" your Square Enix account to use ClickAndBuy to fund your account. I actually tested it. Unlink, wait a few days, and I was still able to login ClickAndBuy. Therefore, your acount is still there on ClickAndBuy. If you forgot about it for a year, then an "Account Maintenance Fee" will start getting billed to your ClickAndBuy account.

Settings (Top Naviation Bar) --> Subscriptions (Left Nav Bar) --> Billing Agreements (Left Nav Bar)

http://www.ffxivblog.com/attachment....6&d=1286235511

Last but not least, goto the bottom, click Contact Us --> Registered Customer Form --> Fill the form in! (Subject: My Account, Sub-Category: Account Termination)

Ensure they email you back. I heard it takes ages :P

After cancellation, call the number on the back of your credit card or on your statement, tell them you may have been a victim of identity theft and request a new account number.

After that, go into your SE account management and change your option to Crysta for the time being.

[Catapult]

What do people think our interpretation on "mid-autumn" is?

Late October to Early November?

Just try to get a feel of when I should be peering over the rim of my glasses at this again.