Heavensward CE Physical Early Access code is going to expires on June 27th.

[Hansem]

I just got my code, my agent name was Jordan and he was super helpful, so request him if you have troubles

[Hito-Shura]

I just got my code, my agent name was Jordan and he was super helpful, so request him if you have troubles

Jordan is the one who answered me and he refused to give me one... I guess he was told to give such codes after a while...

[MiniTofu]

Jordan is the one who answered me and he refused to give me one... I guess he was told to give such codes after a while...

Was it before or after? Probably uninformed representative.

[Hito-Shura]

Was it before or after? Probably uninformed representative.

Probably before. He served me about an hour ago.

[Eej]

I spoke with Jordan at about 12:30PM EDT and had no problems at all.

[MiniTofu]

Yeah, I think he has been told after and a go for sending out codes.

[Hito-Shura]

I spoke with Jordan at about 12:30PM EDT and had no problems at all.

So strange... I asked super nicely and very clearly...

What if they are all called Jordan?! o.o

[Demetirus]

I'm not sure I should have, but I've sent another email request. Here's hoping.

[YukiTSiri]

I have the same problem.

i was told the order # i was emailed was not the right order #, although the UPS tracking # was correct.

Agent Ryan proceeded to provided me with a code i could use, then told me this code would replace the one i my physical CE and that CE code would not longer be valid.

but when i enter the code, and it is an invalid code. so now i have to go back into chat support yet again, for a 3rd time, still unable to access HW, much less play the game i paid 135$ US for along with 35$ US for shipping on a service that was supposed to be 2 to 5 days, turns out international orders with that service actually take 6 to 10 business days according to UPS.

now i have an invalid code, which was apparently to replace my real code fro the physical CE, which according to Agent Ryan, no longer valid, and i can't play..

i paid 135$ for this...... so not happy atm.. certainly doesn't make me want to keep playing when my sub comes for renewal at all....

[Celestialdemon]

I had Jordan too. Guess I will try again.