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  1. #171
    Player
    Rustyhagun's Avatar
    Join Date
    Mar 2011
    Location
    Ul'dah
    Posts
    465
    Character
    Usagi Yojimbo
    World
    Hyperion
    Main Class
    Gladiator Lv 60
    Yah, got my email about the matter... followed the steps.. hopefully they email us activation codes. As I am too in Montreal. and have not yet received my CE.. Says I wont get it till Monday/Tues
    (0)
    "You cannot simultaneously prevent and prepare for war."

  2. #172
    Player
    Celestialdemon's Avatar
    Join Date
    Nov 2013
    Posts
    24
    Character
    Celestial Demon
    World
    Cactuar
    Main Class
    Gladiator Lv 60
    Quote Originally Posted by polyphonica View Post
    Yeah, quote from the email:
    I did not get this e-mail so thanks for sharing it!
    (0)

  3. #173
    Player
    Yuyushuu's Avatar
    Join Date
    Aug 2013
    Posts
    50
    Character
    Yuyurox Deepdelves
    World
    Balmung
    Main Class
    Astrologian Lv 90
    Well I got that email too, and filled out the forum, haven't heard back though.. guess I'll be patient D=
    (0)

  4. #174
    Player
    Mashable's Avatar
    Join Date
    Jun 2014
    Posts
    36
    Character
    Masha Buttons
    World
    Brynhildr
    Main Class
    Conjurer Lv 60
    What a nasty and sorely expensive experience. Customer support and service at dreadful levels. Never again!
    (0)

  5. #175
    Player
    MiniTofu's Avatar
    Join Date
    Sep 2014
    Location
    Mare
    Posts
    535
    Character
    Mito Mito
    World
    Mateus
    Main Class
    Summoner Lv 90
    Quote Originally Posted by Mashable View Post
    What a nasty and sorely expensive experience. Customer support and service at dreadful levels. Never again!
    yeah, they are working overtime on weekends now.
    (0)

  6. #176
    Player
    Arkhira's Avatar
    Join Date
    Oct 2013
    Location
    Gridania
    Posts
    23
    Character
    Arkhira Sera
    World
    Behemoth
    Main Class
    Archer Lv 70
    I have this issue as well from NB Canada. I called the SE support line and after 1 hour 40min of no answer I hung up and continued with chat support. After a 2 hour wait on chat I finally got connected to an agent who was not willing to help me with my issue at all and told me I have no option other than to wait for the mail. I asked to escalate my case and the agent immediately disconnected from the session after saying she would. I was not given any chance to respond before the agent left. I saved the chat log if anyone from SE would like an Admin can request the log from me. I did contact the SE store but was told to open a case with the same support I already dealt with. I am currently waiting for them to open so I can try again... This is highly frustrating to encounter this issue.




    (2)
    Last edited by Arkhira; 06-27-2015 at 10:53 PM.

  7. #177
    Player
    Monty's Avatar
    Join Date
    Mar 2011
    Posts
    101
    Character
    Montsegur Octavarium
    World
    Balmung
    Main Class
    Archer Lv 50
    Man I love Canada Post. They don't even deliver things to your door anymore, just leave a slip and go pick it up yourself. So half the time, the item has arrived, but until they leave you the slip, you can't pick it up. No wonder they had to cut most of their services, they're terrible.
    (1)

  8. #178
    Player
    Imoye's Avatar
    Join Date
    Sep 2013
    Posts
    285
    Character
    Onywen Fraelia
    World
    Ragnarok
    Main Class
    Arcanist Lv 90
    What about those who ordered the normal version to Europe? I still haven't recieved it

    It's really stupid as they should know how long these things take to ship!
    (0)
    Last edited by Imoye; 06-27-2015 at 11:22 PM.

  9. #179
    Player
    Pattmyn's Avatar
    Join Date
    Mar 2014
    Posts
    12
    Character
    Pattmyn Trenton
    World
    Gilgamesh
    Main Class
    Thaumaturge Lv 50
    Quote Originally Posted by Imoye View Post
    What about those who ordered the normal version to Europe? I still haven't recieved it
    What's that, Imoye? You were incorrect in saying you were from Europe and are actually my Canadian cousin? Silly cousin. You should fill that form out right away, since you're clearly my Canadian cousin.
    (1)

  10. #180
    Player
    Magis's Avatar
    Join Date
    Aug 2013
    Location
    Ul'dah
    Posts
    1,253
    Character
    Magis Luagis
    World
    Excalibur
    Main Class
    Thaumaturge Lv 60
    Welp, went to login and no registration code cause my package has been sitting "in processing" for the last 3 days. Stupid postal service, the facility is like 5min from my house, wish I could just ask em for my package.

    Edit: Oh just found this for us Canadians: http://www.reddit.com/r/ffxiv/commen...e_canadian_ce/
    (0)

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