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  1. #131
    Player
    Tamianth's Avatar
    Join Date
    Sep 2011
    Posts
    28
    Character
    Kitai Kat
    World
    Phoenix
    Main Class
    Bard Lv 50
    Oooooh, to add insult to injury, they have taken our money for our digi CEs, but still no code - nice!
    (0)

  2. #132
    Player
    YeaniNah's Avatar
    Join Date
    Feb 2012
    Posts
    482
    Character
    Yeani Sky
    World
    Hyperion
    Main Class
    Dark Knight Lv 60
    there a square enix in montreal lets find it and ask to get another week early access
    (0)

  3. #133
    Player
    M0xie's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    261
    Character
    Moxie Moonlight
    World
    Leviathan
    Main Class
    White Mage Lv 90
    This must be a Montreal thing, I have a friend in Victoria that got his on the 23rd. Hope you get an extension on your early access code! I cannot think of a reason why they wouldn't extend it.

    Considering early access codes expire tomorrow I'm really surprised this issue has not been addressed by a Mod!
    (0)

  4. #134
    Player
    Demetirus's Avatar
    Join Date
    Aug 2013
    Location
    Ul'dah
    Posts
    189
    Character
    Demetirus Iludan
    World
    Odin
    Main Class
    Lancer Lv 57
    I'm in NB so no to that, M0xie.

  5. #135
    Player
    Pattmyn's Avatar
    Join Date
    Mar 2014
    Posts
    12
    Character
    Pattmyn Trenton
    World
    Gilgamesh
    Main Class
    Thaumaturge Lv 50
    Quote Originally Posted by Yuyushuu View Post
    Just out of curiosity, what exactly is going to happen if we get locked out? I'm 60 AST. Is my character just going to be unplayable period? Or will I get locked out of HW areas only? Or will I be able to access AST/MCH/DRK? :\
    I was told by a very unhelpful chat rep that the characters will be barred from logging in AT ALL if they've touched any Heavensward content.

    I'm tossing my name on here as well. Northern Ontario, several friends and I in the same boat - locked out as of midnight and Canada Post has zero clue where our parcels are. Chat conversation (which I saved a copy of) with support rep had him booting me from the conversation by the end and addressing it with a general "It's not our problem/we already have your money" kind of attitude.
    (0)

  6. #136
    Player
    Dankster's Avatar
    Join Date
    Jun 2015
    Location
    Limsa Lominsa
    Posts
    5
    Character
    Dank Arcana
    World
    Cactuar
    Main Class
    Summoner Lv 58
    Just got off the phone with SE, was on hold for 2 hours. I have some good and bad new for all of you waiting on your CEs. According to the SE employee i spoke to, EA does not end on the 27th, but at the end of the day of the 27th, meaning saturday at midnight is the lockout. Unfortunately, there is nothing they can do about extending EA because of technical reasons, it it set to end at midnight on the 27th and there is nothing we or they can do about it. We also lose the game time spent waiting on our physical codes, because the game time builds up for the veteran rewards, and it is "not entirely lost". Fortunately, the CEs seem to all have cleared customs today, some people were lucky and some weren't. Just a waiting game for the unlucky ones now. Mine will get here on monday, most of yours as well, while the ones who live farther away will probably get theirs on tuesday.
    (0)

  7. #137
    Player
    Rebandra's Avatar
    Join Date
    Jun 2015
    Posts
    7
    Character
    Rebandra Obanyun
    World
    Masamune
    Main Class
    Monk Lv 60
    Nova Scotian here and I also suffer from the same issue . My expected delivery date is July 2nd .

    Also not sure what happens if I don't accept delivery when it does arrive and there is a customs/duty fee .
    (0)

  8. #138
    Player
    Yuyushuu's Avatar
    Join Date
    Aug 2013
    Posts
    50
    Character
    Yuyurox Deepdelves
    World
    Balmung
    Main Class
    Astrologian Lv 90
    Quote Originally Posted by Pattmyn View Post
    I was told by a very unhelpful chat rep that the characters will be barred from logging in AT ALL if they've touched any Heavensward content.

    I'm tossing my name on here as well. Northern Ontario, several friends and I in the same boat - locked out as of midnight and Canada Post has zero clue where our parcels are. Chat conversation (which I saved a copy of) with support rep had him booting me from the conversation by the end and addressing it with a general "It's not our problem/we already have your money" kind of attitude.
    Uugh I hope that's not true, I've been hearing it's just barred from HW areas, and unable to access "HW Content" which means DRK/AST/MCH.. if I can't play period I'll be pissed.. was going to atleast spend some time gathering

    I should have saved my chat too, I was given what sounded like a copy-paste answer, they asked if I had any other questions, and then they booted me from the chat after about 5 seconds while I was typing a response..
    (1)

  9. #139
    Player
    Pattmyn's Avatar
    Join Date
    Mar 2014
    Posts
    12
    Character
    Pattmyn Trenton
    World
    Gilgamesh
    Main Class
    Thaumaturge Lv 50
    Quote Originally Posted by Dankster View Post
    Unfortunately, there is nothing they can do about extending EA because of technical reasons, it it set to end at midnight on the 27th and there is nothing we or they can do about it. We also lose the game time spent waiting on our physical codes, because the game time builds up for the veteran rewards, and it is "not entirely lost". Fortunately, the CEs seem to all have cleared customs today, some people were lucky and some weren't. Just a waiting game for the unlucky ones now. Mine will get here on monday, most of yours as well, while the ones who live farther away will probably get theirs on tuesday.
    Essentially got the same messaging as you did, however with a seemingly more flippant attitude from my rep. I'm just most upset that we get completely locked out of the characters if they even so much as touched HW content. Don't let me past CCH? Fine, but at least let me run around and level some alt classes or something.
    (0)

  10. #140
    Player
    Dankster's Avatar
    Join Date
    Jun 2015
    Location
    Limsa Lominsa
    Posts
    5
    Character
    Dank Arcana
    World
    Cactuar
    Main Class
    Summoner Lv 58
    Quote Originally Posted by Pattmyn View Post
    I'm just most upset that we get completely locked out of the characters if they even so much as touched HW content.
    From what i understand, the lockout is only for HW content, meaning as long as you are not an Au Ra, equipped with AST/DRK/MCH, or in a HW area when the lockout happens, you are fine and will be able to log in and play. Just locked out of HW content afterwards. For those of us who fantasia'd over to Au Ra, we are completely screwed until we get our CEs.
    (0)

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